Shift Manager - 0663

Five Guys is a renowned fast-casual restaurant chain specializing in serving outstanding burgers and fries. Known for their commitment to quality, Five Guys operates in clean, welcoming restaurants and prides itself on providing top-tier customer service. Since its inception, the company has focused on utilizing fresh ingredients and maintaining a fun yet professional work environment. As part of a rapidly growing brand with plans to expand across North America by opening more than 1,000 new locations, Five Guys places a strong emphasis on career growth and promoting from within, making it an excellent choice for those seeking long-term development in the food service industry.

The role of Shift Manager at Five Guys offers an opportunity to step into a leadership position with responsibility for directing daily operations in the absence of the General Manager. Shift Managers are trained to perform all duties carried out by Crew Members and Shift Leaders while also taking on additional leadership responsibilities. This includes ensuring compliance with company standards in every aspect of restaurant operation – from product preparation and delivery to customer relations, cleanliness, team management, and inventory control. The position pays $20.00 per hour, plus tips and bonuses, offering competitive compensation for motivated individuals.

Working as a Shift Manager at Five Guys means engaging in a fast-paced, high-energy environment where delivering exceptional food quality and service is paramount. The hours reflect realistic work-life balance, as most locations operate from 11:00 a.m. to 10:00 p.m. without drive-thrus, allowing for predictable scheduling. Five Guys supports its employees with comprehensive benefits including medical, dental, vision, pet insurance, and 401(k) with matching based on eligibility. Additionally, employees have access to an Employee Assistance Program and an Employee Relief Fund, underscoring the company’s dedication to workforce well-being.

The company culture encourages employees to remain humble, exceed expectations, always do the right thing, and lead by example. The Shift Manager is expected to embody these core convictions and foster a great workplace for their team. Bonuses are available through a Secret Shopper program, rewarding teams for excellent performance during secret evaluations. Free meals during shifts and potential career advancement in a growing company complete the attractive package offered by Five Guys.

Candidates with 1-2 years of supervisory experience in food service or retail environments are preferred. Ideal candidates are energetic, honest, motivational, and focused on creating a fun, hardworking team atmosphere. This role is perfect for individuals passionate about customer service and food quality, with a strong drive to lead by example and set high standards for themselves and their teams.