Shift Manager - 0663

Five Guys is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries in clean, welcoming environments that emphasize top-tier customer service. Established with a commitment to quality, the company has grown significantly and continues to expand its footprint with plans to open more than 1,000 new locations across North America. Its culture fosters a fun and engaging workplace where food quality and food safety are paramount, creating a positive experience not only for customers but also for employees. At Five Guys, the team works with fresh ingredients and the highest quality products, ensuring every meal meets their exceptional standards.

The position being offered is for a Shift Manager role, a crucial leadership position that entails directing the daily operations of the restaurant, particularly in the absence of the General Manager. Shift Managers are trained comprehensively to perform all duties performed by Crew Members and Shift Leaders, with additional responsibilities that include ensuring compliance with company standards across all operation areas. This includes product preparation and delivery, customer relations, restaurant maintenance, team management, and inventory oversight. Shift Managers at Five Guys play a pivotal role in maintaining the high standards that customers expect, while fostering an environment where employees feel supported and motivated.

Employment for this position is on an hourly basis with a competitive pay rate of $20.00 per hour, complemented by tips and bonuses, providing excellent overall earning potential. Working hours align with the restaurant's schedule, typically from 11:00 am to 10:00 pm, and the restaurant does not feature drive-thru service, which allows staff to focus more on quality and customer interactions. The role is ideal for individuals looking for real, life-oriented hours while engaging in meaningful work within a fast-paced, high-energy restaurant environment.

Five Guys offers comprehensive and customizable benefits packages eligible to employees, including medical, dental, vision, and even pet insurance, alongside a 401(k) plan with a match that depends on eligibility. The company supports employee well-being not only through these benefits but also through an Employee Assistance Program and an Employee Relief Fund funded by owners and employees alike. Additionally, Five Guys encourages career growth from within its ranks, highlighting a true pathway for advancement.

The culture at Five Guys emphasizes core convictions that guide all employees: remaining humble by being willing to engage in all tasks including basic cleaning, exceeding customer expectations by consistently providing more than asked, always doing the right thing guided by conscience and determination, and leading by example to inspire others. This role is perfect for individuals who are honest, energetic, motivational, and fun, who aim to set high standards for themselves and their teams, and who are passionate about creating a great workplace for everyone.

The company is an equal employment opportunity employer, committed to increasing the representation of women, people of color, veterans, and individuals with disabilities across all areas. Those interested in joining Five Guys as a Shift Manager can expect to be part of a dynamic, supportive, and growth-oriented team that values quality, leadership, and employee satisfaction, with competitive compensation and a variety of perks including free meals during shifts, comprehensive benefits, and bonus incentives based on secret shopper results.