Shift Manager - 0593

Five Guys is a renowned American fast-casual restaurant chain famous for serving outstanding burgers and fries in clean, welcoming environments. Founded with a focus on quality, Five Guys prioritizes the use of fresh ingredients and high-quality products to consistently deliver an exceptional dining experience. The company has grown significantly in North America and continues to focus on expansion, planning to open over 1,000 new locations. Their business model emphasizes top-tier customer service, cleanliness, and a fun yet professional atmosphere where employees are encouraged to grow and thrive. Five Guys is committed to providing equal employment opportunity and fostering diversity and inclusion in all facets of their operations, striving to enhance representation among women, people of color, veterans, and individuals with disabilities.

The Shift Manager role at Five Guys offers an exciting opportunity to be part of a fast-paced, energetic environment that values not only food quality but also the well-being and development of its team members. This position includes an hourly pay rate of $22 to $23 plus tips and bonuses, making it a financially rewarding role. As a Shift Manager, the individual is trained to perform all duties typically handled by Crew Members and Shift Leaders. Additionally, the Shift Manager takes on greater responsibilities to ensure the smooth operation of the restaurant in the absence of the General Manager. This includes overseeing product preparation and delivery, maintaining excellent customer relations, managing restaurant cleanliness and maintenance, and supervising team and inventory management.

What makes this role particularly rewarding are the career growth opportunities within Five Guys, a company dedicated to promoting from within as it expands rapidly across North America. Shift Managers are integral to maintaining company standards and delivering a memorable experience for both customers and team members. The company offers comprehensive and customizable benefits packages, including medical, dental, vision, and pet insurance, alongside a 401(k) plan with matching contributions for eligible employees. Furthermore, employees benefit from programs such as the Employee Assistance Program and an Employee Relief Fund supported by the company owners and staff.

The work schedule aligns with the restaurant’s operational hours, generally from 11:00 a.m. to 10:00 p.m., and the locations do not feature drive-thrus, emphasizing an in-restaurant dining experience. Five Guys’ culture focuses on humility, exceeding expectations, doing the right thing, and leading by example. Shift Managers are expected to embody these core convictions while fostering a positive, motivating workplace that emphasizes honesty, energy, and fun. This position is ideal for individuals with 1-2 years of supervisory experience in food service or retail who are passionate about team-building and delivering outstanding service with a big smile.

Shift Managers at Five Guys enjoy a work environment that values fresh ingredients and quality while maintaining a balance between professionalism and a friendly atmosphere. They receive competitive base pay plus potential bonuses such as Secret Shopper bonuses, which reward employees for excellent service during evaluation shifts. Additional perks include free meals during work shifts and the opportunity to develop a meaningful career path with potential for advancement. Candidates are expected to take pride in their leadership, hold themselves and their team to high standards, and contribute to making Five Guys a great place to work and dine.