Shift Manager - 0565

Five Guys is a renowned fast-casual restaurant chain widely recognized for serving outstanding burgers and fresh-cut fries, all crafted from high-quality ingredients in clean, welcoming environments. Established with a commitment to excellent customer service, Five Guys has grown significantly, boasting numerous locations across North America and plans for further expansion. The company emphasizes promoting from within and fostering career growth opportunities for its employees. Known for its positive work culture and dedication to food quality and safety, Five Guys attracts individuals passionate about the foodservice industry and customer satisfaction.

The role of Shift Manager at Five Guys is a dynamic leadership position designed for individuals ready to take on responsibility and contribute to the smooth daily operations of the restaurant. Those hired will perform duties similar to Crew Members and Shift Leaders, with the added responsibility of directing all operational facets in the absence of the General Manager. This includes overseeing product preparation and delivery, maintaining restaurant cleanliness and safety standards, managing inventory and employee performance, and ensuring top-tier customer service at all times. The role requires weekend availability and offers a competitive pay rate of $17.00 per hour plus tips and bonuses.

Employees in this position can expect a fast-paced, high-energy working environment where teamwork and motivation are key. Five Guys provides comprehensive benefits, including medical, dental, vision, and pet insurance, as well as a 401(k) plan with company matching for eligible employees. The company also supports its staff through an Employee Assistance Program and an Employee Relief Fund. Shift Managers participate in regular Secret Shopper bonus programs, providing additional financial incentives based on performance. The work schedule aligns with real-world business hours, as most locations operate from 11:00 a.m. to 10:00 p.m., without drive-thru services.

Five Guys values leaders who embody their core convictions: remaining humble by being willing to do any job necessary, exceeding expectations by consistently offering more than what customers ask for, always doing the right thing with integrity, and leading by example to inspire team members. A successful Shift Manager is energetic, motivational, honest, and fun, setting high standards for themselves and the team while fostering a great workplace atmosphere. This opportunity is perfect for supervisors with prior experience in food service or retail who are committed to making a positive impact on both customer experience and team culture.