Shift Manager - 0560

Five Guys is a leading fast-casual restaurant known for its outstanding burgers and fries served in clean and friendly environments. Established with a commitment to top-tier customer service, Five Guys has built a reputation for quality food prepared fresh daily using the highest quality ingredients. The company is focused on delivering a memorable dining experience to its customers, combining excellent food and warm hospitality. As a rapidly growing franchise, Five Guys is expanding with plans to open more than an estimated 1000 new locations across North America, emphasizing career growth and internal promotion for its team members.

The Shift Manager position at Five Guys plays a critical role in the daily operations of the restaurant, especially in the absence of the General Manager. This position is designed for individuals who thrive in a fast-paced, high-energy environment and are passionate about delivering exceptional food and service. Shift Managers are trained to perform all duties required of Crew Members and Shift Leaders, with added responsibility for directing restaurant activities. Key responsibilities include ensuring compliance with company standards for product preparation and delivery, customer relations, restaurant maintenance, team supervision, and inventory management.

Working as a Shift Manager at Five Guys offers a competitive pay rate of $22 to $23 per hour, plus tips and bonuses, making it a financially rewarding opportunity. The role requires strong leadership skills, motivation, and the ability to create a positive work environment for the team. Five Guys offers a comprehensive benefits package that includes medical, dental, vision, and pet insurance, as well as a 401(k) plan with matching contributions based on eligibility. Employees also have access to an Employee Assistance Program and an Employee Relief Fund, which supports staff in times of need.

Employees at Five Guys enjoy a culture that prioritizes food quality and food safety, yet maintains a fun and energetic atmosphere. The company offers real work-life hours, with most locations operating from 11:00 am to 10:00 pm and no drive-thru service. Shift Managers benefit from a Secret Shopper bonus plan that rewards teams based on the results of two secret shops conducted each week. This role offers significant opportunities for advancement within the company, making it ideal for individuals seeking long-term career growth in the restaurant industry.

Five Guys values core convictions such as remaining humble, exceeding expectations, always doing the right thing, and leading by example. These principles guide the work culture and are fundamental to success in the Shift Manager role. Candidates who are honest, energetic, motivational, and fun, and who set high standards for themselves and their teams will thrive in this position. If you are passionate about making customers' days with amazing food served with a smile, and enjoy leading a dynamic team, this Shift Manager opportunity at Five Guys is an excellent fit.