Job Overview
Compensation
Hourly
Range $17.00 - $19.00
Benefits
competitive base pay
Tips
bonus
Medical insurance
Dental Insurance
Vision Insurance
401(k) with match
Employee assistance program
employee relief fund
free meals while working
Job Description
Five Guys is a premier fast-casual restaurant chain known for serving outstanding burgers and fries in a clean, welcoming environment. Established with the mission to provide top-tier customer service, Five Guys stands out for its commitment to quality ingredients and an exceptional dining experience. With locations across North America, the company focuses on creating a culture where food safety, freshness, and customer satisfaction are paramount. The restaurant prides itself on fostering a respectful and energetic workplace, encouraging growth and promoting from within. Employees at Five Guys are supported through comprehensive benefits and continuous opportunities for advancement, contributing to the company's reputation as a great place to work.
The Shift Manager role at Five Guys is a dynamic position that plays a crucial part in the daily operations of the restaurant. This role is designed for individuals who are trained to perform all the duties carried out by Crew Members and Shift Leaders but also take on additional responsibilities during the General Manager’s absence. A Shift Manager ensures all company standards are met across various operational areas, such as product preparation and delivery, customer relations, restaurant upkeep, team management, and inventory control. The shift manager is pivotal in leading the team, maintaining high standards of service, and providing an excellent experience for both customers and staff. This position offers an hourly wage between $17.00 and $19.00 plus tips and bonuses, reflecting the value placed on skilled leadership and dedication.
Working as a Shift Manager at Five Guys means engaging in a fast-paced, high-energy environment where teamwork and communication are essential. The hours align with real-world restaurant operations, generally from 11:00 am to 10:00 pm, and the company does not operate drive-thrus, focusing instead on dine-in and takeout services. Employees benefit from comprehensive and customizable insurance options, including medical, dental, vision, and even pet insurance. Additional financial benefits include a 401(k) retirement plan with matching based on eligibility, alongside employee assistance programs and a unique Employee Relief Fund supported by owners and staff. One exciting feature of working at Five Guys is the Secret Shopper bonus plan, which rewards all team members on shift during evaluations, offering an excellent opportunity for bonus earnings.
This career path at Five Guys is designed to encourage real growth. The company is expanding rapidly, with plans to open over 1,000 new locations across North America. This growth offers promising prospects for advancement, with a strong emphasis on promoting employees from within the organization. The Shift Manager role is ideal for candidates who thrive on creating a positive team environment, delivering exceptional customer service, and leading by example. Those who are honest, energetic, motivational, and fun find this role especially rewarding. Five Guys embraces core convictions such as remaining humble, exceeding expectations, always doing the right thing, and leading by example, forming the ethical foundation of its leadership philosophy.
The Shift Manager role at Five Guys is a dynamic position that plays a crucial part in the daily operations of the restaurant. This role is designed for individuals who are trained to perform all the duties carried out by Crew Members and Shift Leaders but also take on additional responsibilities during the General Manager’s absence. A Shift Manager ensures all company standards are met across various operational areas, such as product preparation and delivery, customer relations, restaurant upkeep, team management, and inventory control. The shift manager is pivotal in leading the team, maintaining high standards of service, and providing an excellent experience for both customers and staff. This position offers an hourly wage between $17.00 and $19.00 plus tips and bonuses, reflecting the value placed on skilled leadership and dedication.
Working as a Shift Manager at Five Guys means engaging in a fast-paced, high-energy environment where teamwork and communication are essential. The hours align with real-world restaurant operations, generally from 11:00 am to 10:00 pm, and the company does not operate drive-thrus, focusing instead on dine-in and takeout services. Employees benefit from comprehensive and customizable insurance options, including medical, dental, vision, and even pet insurance. Additional financial benefits include a 401(k) retirement plan with matching based on eligibility, alongside employee assistance programs and a unique Employee Relief Fund supported by owners and staff. One exciting feature of working at Five Guys is the Secret Shopper bonus plan, which rewards all team members on shift during evaluations, offering an excellent opportunity for bonus earnings.
This career path at Five Guys is designed to encourage real growth. The company is expanding rapidly, with plans to open over 1,000 new locations across North America. This growth offers promising prospects for advancement, with a strong emphasis on promoting employees from within the organization. The Shift Manager role is ideal for candidates who thrive on creating a positive team environment, delivering exceptional customer service, and leading by example. Those who are honest, energetic, motivational, and fun find this role especially rewarding. Five Guys embraces core convictions such as remaining humble, exceeding expectations, always doing the right thing, and leading by example, forming the ethical foundation of its leadership philosophy.
Job Requirements
- High school diploma or equivalent
- One to two years supervisory experience in food service or retail preferred
- Ability to work a flexible schedule including evenings and weekends
- Strong communication and leadership skills
- Ability to handle fast-paced and demanding work environments
- Motivated to create a positive workplace culture
- Reliable and punctual
Job Qualifications
- One to two years of supervisory experience in food service or retail preferred
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced, high-energy environment
- Commitment to food safety and quality standards
- Energetic, honest, and motivational personality
- High school diploma or equivalent
Job Duties
- Direct daily restaurant operations in the absence of the General Manager
- Ensure compliance with company standards in product preparation and delivery
- Manage customer relations to maintain high satisfaction levels
- Maintain cleanliness and proper upkeep of the restaurant
- Oversee team management including training, motivation, and scheduling
- Manage inventory and control costs
- Perform all duties required or assigned by higher management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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