Shift Manager - 0514

Five Guys is a renowned fast-casual restaurant chain known for its commitment to serving outstanding burgers and fries made from fresh, high-quality ingredients. With a strong reputation for excellent customer service and a clean, welcoming environment, Five Guys has become a popular choice for individuals seeking delicious food and a positive dining experience. The company prides itself on maintaining top-tier standards in food quality, safety, and operational excellence across all its locations. Employing thousands of dedicated team members, Five Guys emphasizes a culture that values humility, excellence, integrity, and leadership, fostering an environment where employees can thrive and grow professionally.

This particular role is for a Shift Manager position at Five Guys, offering a competitive pay rate of $20 per hour plus tips and bonus opportunities. Shift Managers play a crucial role in the daily operations of the restaurant by overseeing the crew and ensuring adherence to company policies and standards in the absence of the General Manager. They are trained to perform all duties of crew members and shift leaders, with additional responsibilities such as managing product preparation and delivery, maintaining excellent customer relations, overseeing restaurant cleanliness and maintenance, and managing team performance and inventory. This position provides a fantastic opportunity for individuals who possess strong leadership skills, a passion for food service, and a commitment to creating a positive work environment for their team.

Working as a Shift Manager at Five Guys means engaging in a fast-paced, high-energy work environment where each day presents new challenges and opportunities. The company operates with real work-life hours, typically opening at 11:00 am and closing at 10:00 pm with no drive-thru service, allowing employees to maintain a balanced schedule. The role offers comprehensive and customizable benefits including medical, dental, vision, and pet insurance, as well as a 401(k) plan with company match based on eligibility. Employees also benefit from an Employee Assistance Program and an Employee Relief Fund aimed at supporting team members in times of need.

Five Guys is actively expanding, with plans to open over a thousand new locations across North America, making this a prime opportunity for career growth and advancement, especially from within the company. Employees earn bonuses through a Secret Shopper bonus plan, where team members working during evaluation shifts can earn extra rewards based on their performance. The company fosters a fun and supportive culture where food quality and safety are prioritized but employees are encouraged to enjoy their work and create a vibrant team atmosphere.

Ideal candidates for the Shift Manager position are those with 1-2 years of supervisory experience in food service or retail environments, who are enthusiastic about providing excellent customer service and fostering a great workplace culture. Prospective managers should be honest, energetic, motivational, and fun, setting high standards for themselves and their teams. Core convictions of Five Guys include remaining humble by being willing to undertake any task, exceeding customer expectations, always doing the right thing ethically, and leading by example through strong, positive leadership.

At Five Guys, the focus is on teamwork, quality, and growth, making it an ideal workplace for individuals aspiring to build a rewarding career in the food service industry while enjoying comprehensive benefits and a supportive environment. The company is committed to equal employment opportunity, increasing representation and diversity, and participating in eVerify to ensure lawful employment practices.