Shift Manager - 0512

Five Guys is a renowned fast-casual restaurant chain specializing in delicious burgers and fries made from fresh ingredients. The company is well-known for its commitment to quality food, exceptional customer service, and a clean dining environment. With a growing footprint and plans to expand extensively throughout North America, Five Guys offers a dynamic work atmosphere focused on team collaboration, career advancement, and employee welfare.

This Shift Manager position at Five Guys plays a crucial role in the daily operations of the restaurant. As a shift manager, you will be trained to fulfill all the duties performed by Crew Members and Shift Leaders, taking on added responsibilities for overseeing restaurant functions in the absence of the General Manager. Your duties will include managing product preparation and delivery, maintaining excellent customer relations, ensuring the upkeep and maintenance of the restaurant, managing inventory and team members, and performing other essential tasks as assigned. This role requires a hands-on leader who is motivated, honest, energetic, and passionate about creating a positive work environment while delivering outstanding food experiences to customers.

The position pays $22.00 per hour plus tips and bonuses, making it a competitive opportunity for candidates eager to grow in the food service industry. Five Guys prides itself on maintaining sustainable and real work-life hours; most restaurants operate between 11:00 am and 10:00 pm without the complexity of drive-thru services, fostering a balanced schedule for employees. The company promotes from within and offers comprehensive, customizable benefits such as medical, dental, vision, and pet insurance, as well as a 401(k) program with employer matching for eligible employees.

Additionally, Five Guys offers an innovative Secret Shopper bonus plan where teams on shifts during secret shops can earn additional bonuses based on the outcomes, which highlights the company’s dedication to rewarding high standards and outstanding performance. The culture at Five Guys is fast-paced, energetic, and fun, with a strong focus on food quality and safety. Employees enjoy perks like free meals during shifts and the opportunity to advance within a fast-growing organization aiming to open over 1,000 new locations.

Five Guys is looking for individuals with 1-2 years of supervisory experience in food service or retail who are committed to creating an excellent working environment. Ideal candidates are those who demonstrate honesty, motivation, leadership, and enthusiasm to make customers’ days better through stellar service and great food. The company’s core convictions — Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example — underscore the values that define the team dynamic and leadership approach at Five Guys. This role offers a unique chance to develop managerial skills in a supportive environment that values respect, integrity, and professional growth.