Shift Manager - 0246

Five Guys is a renowned fast casual restaurant chain famous for serving high-quality burgers and fries in a clean and welcoming environment. Established with a passion for great food and exceptional customer service, Five Guys has grown substantially, operating numerous locations across North America and continuing to expand aggressively. The company emphasizes maintaining top-tier customer service standards, offering fresh ingredients, and promoting a supportive workplace culture that values integrity, hard work, and teamwork. As a leader in its industry, Five Guys provides comprehensive employee benefits and real career growth opportunities, making it an attractive employer in the food service sector. The company offers competitive compensation including base pay plus tips and bonuses, contributing to a rewarding employee experience.

The role of Shift Manager at Five Guys is crucial to ensuring smooth daily operations and excellent guest experiences. Shift Managers are trained thoroughly to perform all duties handled by Crew Members and Shift Leaders, with added responsibilities to oversee restaurant operations in the absence of the General Manager. This includes managing product preparation and delivery, overseeing customer relations, ensuring restaurant maintenance, managing inventory and team members, and other assigned duties. The position offers an hourly pay of $19.00 plus tips and bonuses. Five Guys Shift Managers work within real, life-compatible hours, with typical shifts between 11:00 am and 10:00 pm, in restaurants that do not operate drive-thrus.

Working at Five Guys as a Shift Manager means engaging in a fast-paced and high-energy environment that values fresh ingredients and food safety, while also promoting a fun and motivational workplace culture. Five Guys is deeply committed to employee growth and development, planning to open over 1000 new locations across North America with a strong focus on internal promotion. The role includes eligibility for multiple benefits such as medical, dental, vision, pet insurance, and 401(k) with company match, as well as access to employee assistance programs and relief funds. Beyond these, employees benefit from a unique Secret Shopper bonus system that rewards exceptional service based on regular visits.

Ideal candidates are those with 1-2 years of supervisory experience in food service or retail and possess qualities such as honesty, energy, motivational leadership, and a dedication to creating a positive work environment. They should be passionate about delivering excellent customer service and maintaining high standards for themselves and their teams. Five Guys encourages its employees to embody its core convictions: remain humble, exceed expectations, always do the right thing, and lead by example. This leadership role is both challenging and rewarding, offering an excellent pathway for career advancement within a thriving company that values diversity, inclusion, and equal opportunity employment.