Shift Manager - 0182

Five Guys is a renowned fast-casual restaurant chain known for delivering outstanding burgers and fries served in clean and welcoming establishments. With a strong commitment to top-tier customer service, Five Guys prides itself on maintaining high standards of quality, ensuring every guest experiences excellence from the moment they walk through the door. The company values real work/life balance with most locations open from 11:00 am to 10:00 pm and no drive-thru service, creating a unique dining experience that prioritizes freshness and customer connection. Five Guys has ambitious growth plans, aiming to open more than 1000 new locations across North America, emphasizing promoting from within to support real career growth for its employees.

The Shift Manager role at Five Guys involves overseeing daily restaurant operations in the absence of the General Manager, ensuring the restaurant adheres to company standards across all functions. The shift manager is trained to perform all duties carried out by Crew Members and Shift Leaders, with added responsibilities including product preparation and delivery, customer relations, restaurant maintenance, team leadership, and inventory management. This full-time position offers a competitive pay rate of $21-22 per hour, plus tips and bonuses, highlighting the company's commitment to rewarding dedicated team members.

Shift Managers at Five Guys work in a fast-paced, high-energy environment where food quality and safety are paramount but where a fun and engaging work culture is also promoted. Employees enjoy comprehensive benefits, including medical, dental, vision, pet insurance options, and a 401(k) with company match based on eligibility. Additional programs such as the Employee Assistance Program and Employee Relief Fund reflect the company's dedication to supporting its workforce. A unique Secret Shopper bonus plan is also in place, offering bonuses based on bi-weekly evaluations in which all team members working those shifts can earn rewards.

This role is ideal for individuals with 1-2 years of supervisory experience in food service or retail who are passionate about creating a positive work environment and delivering exceptional customer service with enthusiasm and integrity. Five Guys values leaders who remain humble, exceed expectations, always do the right thing, and lead by example, making this a rewarding career opportunity for motivated professionals ready to grow within a respected and expanding company.