Shift Manager - 0122

Five Guys is a renowned fast casual restaurant chain famous for its outstanding burgers and fries, renowned for maintaining clean and inviting restaurants alongside exceptional customer service. Since its founding, Five Guys has expanded rapidly with a commitment to quality food made from fresh ingredients and delivering a premium dining experience. With plans to open more than 1000 new locations across North America, Five Guys is focused on real career growth and promoting from within, making it an excellent place for motivated individuals seeking advancement in the hospitality industry. This restaurant chain is known not only for its focus on food quality and safety but also for fostering a fun and energetic work environment where employees feel valued and motivated. The work hours typically reflect real-life schedules, with most locations operating from 11:00 am until between 10:00 pm and midnight, and have no drive-thrus, emphasizing a dine-in or takeout experience.

The position available is Shift Manager, a pivotal leadership role responsible for directing daily restaurant operations in the absence of the General Manager. Shift Managers at Five Guys are not only expected to perform all duties that Crew Members and Shift Leaders carry out but also shoulder additional responsibilities that include overseeing product preparation and delivery, maintaining customer relations, managing restaurant cleanliness and upkeep, handling team and inventory management, and other tasks as assigned. The role is ideal for individuals with 1-2 years of supervisory experience in a food service or retail environment who thrive in high-energy settings and are passionate about creating an excellent workplace for their team. The Shift Manager demonstrates qualities like honesty, energy, motivation, and a fun attitude while setting high standards for both themselves and their team. The pay for this role starts at $19 per hour, plus tips and bonuses, including a Secret Shopper bonus plan that rewards team performance during specific shifts.

Five Guys offers comprehensive and customizable benefits including medical, dental, vision, and pet insurance, as well as a 401(k) with company match based on eligibility. Additional employee support features include an Employee Assistance Program and an Employee Relief Fund created by the company owners and staff to provide assistance where needed. Employees enjoy free meals during shifts and take pride in operating within a culture that values humility, exceeding customer expectations, doing the right thing, and leading by example. Five Guys is an equal opportunity employer committed to diversity, equity, and inclusion, actively seeking to enhance representation among women, people of color, veterans, and individuals with disabilities. The company also participates in eVerify, affirming legal work authorization. Overall, the Shift Manager position at Five Guys offers an excellent opportunity for growth, a dynamic work environment, and comprehensive benefits for those passionate about food service leadership and customer satisfaction.