Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee assistance program
employee relief fund
Paid meals
Job Description
Five Guys is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries crafted from the highest quality fresh ingredients. Established with a commitment to delivering excellent food in a clean, welcoming environment, Five Guys has built a reputation for customer service that is second to none. This company prioritizes the blend of classic American flavors with a top-tier customer service approach, making every dining experience enjoyable and memorable. With a strong emphasis on food quality and safety, Five Guys maintains a culture that values hard work while promoting a fun atmosphere for its employees and patrons alike. The company's rapid expansion plans across North America, with over an estimated 1000 new locations in the pipeline, provide significant opportunities for career advancement and growth from within the organization. The compensation for this role is competitive, with a base pay of $20.00 per hour, complemented by opportunities to earn tips and performance bonuses including a secret shopper bonus plan which rewards the entire team for exceptional service during monitored shifts.
The Shift Manager role at Five Guys is a pivotal position that involves overseeing the daily operations of the restaurant in the absence of the General Manager. This position demands a versatile individual who is trained in all tasks performed by Crew Members and Shift Leaders, with additional responsibilities that include directing product preparation and delivery, managing customer relations, ensuring restaurant cleanliness and maintenance, as well as handling team coordination and inventory management. Shift Managers play a vital role in upholding company standards and fostering a positive work environment. Beyond the operational duties, the role also emphasizes leadership qualities such as honesty, energy, motivation, and fun spirit, aligning with Five Guys’ core convictions which encourage humility, exceeding expectations, doing the right thing, and leading by example. Candidates stepping into this role can expect a dynamic, fast-paced, and high-energy workplace where teamwork and dedication directly influence customer satisfaction and business success. Five Guys also supports its employees with comprehensive benefits including medical, dental, vision, pet insurance, a 401(k) plan with matching based on eligibility, and an Employee Assistance Program. The company is also proud of its Employee Relief Fund which is contributed to by both owners and employees, demonstrating a strong internal community support system. Overall, this position offers a unique blend of hands-on management experience within a growing company, competitive pay with excellent bonus potential, and a supportive, engaging work culture that values each team member’s contribution.
The Shift Manager role at Five Guys is a pivotal position that involves overseeing the daily operations of the restaurant in the absence of the General Manager. This position demands a versatile individual who is trained in all tasks performed by Crew Members and Shift Leaders, with additional responsibilities that include directing product preparation and delivery, managing customer relations, ensuring restaurant cleanliness and maintenance, as well as handling team coordination and inventory management. Shift Managers play a vital role in upholding company standards and fostering a positive work environment. Beyond the operational duties, the role also emphasizes leadership qualities such as honesty, energy, motivation, and fun spirit, aligning with Five Guys’ core convictions which encourage humility, exceeding expectations, doing the right thing, and leading by example. Candidates stepping into this role can expect a dynamic, fast-paced, and high-energy workplace where teamwork and dedication directly influence customer satisfaction and business success. Five Guys also supports its employees with comprehensive benefits including medical, dental, vision, pet insurance, a 401(k) plan with matching based on eligibility, and an Employee Assistance Program. The company is also proud of its Employee Relief Fund which is contributed to by both owners and employees, demonstrating a strong internal community support system. Overall, this position offers a unique blend of hands-on management experience within a growing company, competitive pay with excellent bonus potential, and a supportive, engaging work culture that values each team member’s contribution.
Job Requirements
- High school diploma or equivalent
- 1-2 years of supervisory experience in food service or retail preferred
- ability to work flexible hours including evenings and weekends
- strong communication and interpersonal skills
- commitment to upholding company standards
- ability to lead and motivate a team
Job Qualifications
- 1-2 years of supervisory experience in food service or retail preferred
- strong leadership and motivational skills
- excellent customer service orientation
- ability to set high standards for self and team
- energetic and honest personality
Job Duties
- Perform all duties of Crew Members and Shift Leaders
- direct daily restaurant operations in the General Manager's absence
- ensure compliance with company standards in product preparation and delivery
- manage customer relations
- oversee restaurant maintenance and cleanliness
- coordinate team and inventory management
- fulfill other duties as assigned or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
