WKS Restaurant Group logo

Shift Leader/Assistant Manager El Pollo Loco 3952

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $24.00
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Work Schedule

Flexible
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Benefits

employee discount
Dental Insurance
Health Insurance
flexible schedule
401(k)
Disability insurance
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance

Job Description

WKS Restaurant Group is a family-owned restaurant group headquartered in Cypress, California, overseeing a diverse portfolio of over 380 restaurants across 19 states. The group operates several well-known brands including El Pollo Loco, Denny's, Wendy's, Krispy Kreme Doughnuts, and Blaze Pizza. With a strong focus on career growth and development within the restaurant industry, WKS Restaurant Group aims to support its employees through dedicated departments in HR, operations, training, facilities, accounting, payroll, risk management, and marketing. The organization fosters an inclusive and supportive work environment for all team members, emphasizing the creation of careers rather than just jobs. For those seeking advancement opportunities and a dynamic working environment, WKS Restaurant Group offers a compelling career path in the restaurant business.

El Pollo Loco, a flagship brand within WKS Restaurant Group, is currently seeking motivated individuals for the role of Assistant Manager. This full-time position offers a competitive hourly wage ranging from $21.00 to $24.00 per hour and comes with a comprehensive benefits package. As an Assistant Manager, you will be a key part of the leadership team, supporting the General Manager with the overall operations and management of the restaurant. This role requires active involvement in leading staff, ensuring exceptional guest service, and maintaining operational standards.

In this position, you will be challenged to utilize your team-building skills, leadership abilities, and passion for customer service to drive the restaurant’s success on a daily basis. Your responsibilities will include training and developing crew members, overseeing administrative tasks such as inventory control and scheduling, and ensuring compliance with food safety and cleanliness standards at all times. You will play an instrumental role in maintaining cost controls and achieving profit goals, all while fostering an engaging work atmosphere. Additionally, this role offers an excellent opportunity to build your management skills, with structured training and mentorship programs designed to prepare you for future advancement into a General Manager role.

The Assistant Manager position at El Pollo Loco is perfect for individuals who thrive in fast-paced environments and have experience leading teams in restaurant settings. Those who join the team can expect ongoing support from a dedicated leadership team and access to various tools and resources that facilitate professional growth. The company culture emphasizes teamwork, mutual support, and personal development, providing a fertile ground for those eager to launch or elevate their careers in the restaurant industry.

Working for WKS Restaurant Group means joining a company committed to diversity, equity, and inclusion, ensuring that every employee feels valued and empowered. The wealth of benefits available, from medical coverage to paid time off and bonuses, reflects the company’s commitment to employee well-being. This role is based onsite and requires a flexible schedule to meet the operational needs of the restaurant, including potential shifts that open or close the establishment. If you have a passion for leadership, a strong work ethic, and are looking for a rewarding career in the fast food industry, this opportunity at El Pollo Loco may be the perfect fit.

Job Requirements

  • Minimum of two years experience leading people in a restaurant environment
  • high school diploma or GED preferred but not required
  • knowledge of food safety procedures and standards
  • must be at least 18 years old
  • flexible work availability

Job Qualifications

  • Minimum of two years experience leading people in a restaurant environment
  • high school diploma or GED preferred but not required
  • knowledge of food safety procedures and standards
  • strong customer service and team-building skills
  • ability to train and mentor staff effectively

Job Duties

  • Train and develop crew members
  • complete administrative tasks like inventory control, scheduling, logging maintenance, and reviewing financial reports
  • ensure exceptional guest service is provided all day, every day
  • ensure compliance with all security, food safety, quality, and cleanliness standards
  • maintain cost controls and contribute to the sales/profit goals
  • build your skills and leverage the available tools to prepare yourself for a future General Manager role

Job Criteria

Experience

Mid Level (3-7 years)


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