Papa John's Pizza logo

Shift Leader/Assistant Manager Columbia

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance

Job Description

Papa Johns is a leading pizza delivery franchise known for its commitment to quality ingredients, exceptional customer service, and community involvement. As a franchise position, this opportunity is part of a broader network that values growth, teamwork, and rewarding employees for their dedication and hard work. Papa Johns has established itself as a trusted brand in the fast-food pizza industry, with locations across the country providing customers with delicious food and outstanding service. The company culture promotes development and advancement, ensuring that employees have opportunities to build lasting careers within the organization. With a strong focus on employee satisfaction and comprehensive benefits, Papa Johns continues to attract ambitious individuals who are eager to grow within the hospitality sector.

The role of Shift Leader/Assistant Manager at Papa Johns is a dynamic position that offers both part-time and full-time opportunities. This role serves as a critical link between store operations and management, responsible for leading and motivating teams to deliver a superior customer experience. The ideal candidate will demonstrate strong leadership, excellent people skills, and the ability to maintain high standards for food quality and store cleanliness. Opportunities for advancement are significant, with 89% of promotions historically coming from within the company. The position offers a competitive paycheck, a nurturing work environment, and paid training programs designed to develop valuable business and people skills. Key responsibilities include managing inventory, cash handling, team-building, and maintaining compliance with safety and security standards. Candidates should be motivated, focused on customer service, and possess the ability to increase store profitability while fostering a positive and energetic atmosphere. Papa Johns is invested in your growth and wants you to thrive as part of their team.

Job Requirements

  • Must be 18 or older
  • reliable transportation to and from work
  • ability to lift 50lbs
  • hardworking and team-oriented
  • friendly and honest with great customer service skills
  • ability to lead a team without supervision
  • ability to work with phones, computers, fax machines, and copiers
  • ability to perform job duties of all positions in the restaurant including pizza delivery
  • committed to maintaining cleanliness, safety, and organizational standards
  • willing to respond promptly to customer concerns
  • flexible availability to work shifts as needed

Job Qualifications

  • High school diploma or equivalent
  • previous experience in retail or food service management preferred
  • strong leadership and team-building skills
  • excellent customer service and communication skills
  • ability to work with POS systems and basic office equipment
  • ability to perform various roles within the restaurant including pizza delivery

Job Duties

  • Execute cash management duties with POS and shift reports
  • assist in the management of adequate inventory levels to minimize loss
  • manage company assets by ensuring the restaurant is clean, safe, and organized
  • comply with safety and security standards at all times
  • lead a team with no supervision and build an atmosphere of teamwork, energy, and fun
  • communicate, train, and promote quality standards to team members
  • professionally and promptly respond to all customer concerns or issues

Job Criteria

Experience

Mid Level (3-7 years)


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