Shift Leader - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $16.50
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
supportive work environment

Job Description

Applebee's Grill + Bar - Newark is a renowned dining establishment located in Newark, DE, known for offering a casual and inviting atmosphere combined with a diverse menu of classic American dishes. As part of the Applebee's franchise, this location is committed to delivering excellent customer service and fostering a fun, energetic environment for both guests and employees alike. The restaurant is dedicated to maintaining high standards of hospitality, quality food, and a lively ambiance that makes it a popular spot for families, friends, and community gatherings. The team at Applebee's Grill + Bar - Newark values hard work, honesty, and friendliness, and places a strong emphasis on teamwork and employee development.

We are currently seeking enthusiastic individuals to join our team as full-time or part-time Shift Leaders. This role presents an exciting opportunity for those who enjoy working in a fast-paced, dynamic setting and have excellent interpersonal skills. As a Shift Leader, you'll be a crucial part of our management team, assisting the General Manager in overseeing daily restaurant operations, coaching and leading team members, and maintaining a positive and productive work environment. The position requires a combination of leadership, customer service expertise, and sales skills to ensure that each guest experience is delightful and that the staff is motivated and well-coordinated.

In this role, you will be responsible for fostering a welcoming atmosphere, handling customer concerns promptly and professionally, and supporting the team by upholding cleanliness and safety standards. Reliability is key, as the role requires dependable transportation and a commitment to scheduled shifts, including the willingness to open and close the restaurant. Additionally, proficiency with computers is necessary to assist with sales tracking and other operational tasks.

Joining the Applebee's Grill + Bar team means becoming part of a company that values its employees and provides opportunities for growth and development. We pride ourselves on creating a workplace where energy, positivity, and teamwork thrive. Whether you are seeking full-time employment or a part-time position to complement your schedule, we encourage you to apply and become a part of our engaging and supportive work community. We look forward to meeting motivated individuals who are ready to contribute to our continued success and customer satisfaction.

Job Requirements

  • reliable transportation to and from work daily
  • ability to work full time or part time
  • strong interpersonal skills
  • ability to work in a fast-paced environment
  • honest and friendly attitude
  • commitment to teamwork
  • willingness to open and close the restaurant
  • availability to perform cleaning and safety duties

Job Qualifications

  • excellent customer service skills
  • ability to work with computers
  • ability to coach and lead a team
  • sales skills
  • ability to maintain a positive work environment
  • effective communication skills
  • previous leadership experience preferred

Job Duties

  • demonstrate commitment, hard work, honesty, and friendliness
  • provide excellent customer service
  • assist the General Manager with team building
  • coach and lead a team without supervision
  • maintain a positive atmosphere of teamwork and energy
  • communicate effectively with all team members
  • promptly handle customer concerns
  • open and close the restaurant
  • perform daily cleaning duties
  • maintain a safe and organized restaurant for employees and customers

Job Criteria

Experience

No experience required


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