Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $17.25
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Career advancement opportunities
supportive work environment
Job Description
Applebee's - Westampton is part of the Applebee's Neighborhood Grill and Bar franchise, a well-established American casual dining restaurant chain known for its welcoming atmosphere, diverse menu, and community-focused service. Located in Westampton, New Jersey, this branch aims to provide an enjoyable dining experience to both locals and visitors by combining great food with exceptional customer service. Applebee's is recognized for its vibrant, energetic work culture where teamwork, efficiency, and positivity are highly valued. As a leading player in the casual dining industry, Applebee's offers opportunities for growth and development within the company, fostering a supportive environment for employees at all levels. The restaurant prides itself on creating a fun, fast-paced environment that encourages friendly interaction with guests and seamless cooperation among team members.The position available is for a full-time or part-time Shift Leader at the Westampton location. The Shift Leader role is crucial for maintaining operational excellence during each shift and ensuring a high standard of customer service is consistently delivered. This leadership position requires a candidate who is not only committed and hard-working but also honest, friendly, and motivated by customer satisfaction. Shift Leaders at Applebee's - Westampton take on multiple responsibilities, including assisting the General Manager with building a strong team culture, coaching and leading fellow employees without direct supervision, and fostering a positive, high-energy workplace environment. The role demands excellent communication skills to effectively interact with all team members and patrons alike. Shift Leaders must also demonstrate sales skills and the ability to use computer systems necessary for daily restaurant management. Responsibilities further extend to maintaining a safe, clean, and organized restaurant environment by performing and upholding daily cleaning duties and ensuring health and safety standards are met. Applebee's encourages its Shift Leaders to be proactive in handling customer concerns promptly and professionally to ensure that each guest leaves satisfied and eager to return. This role offers an exciting opportunity for individuals who thrive in a dynamic, customer-centric setting and who are looking to advance their leadership skills while contributing positively to the restaurant's success. Join Applebee's - Westampton as a Shift Leader and become part of a team dedicated to exceptional service, teamwork, and community engagement. We look forward to meeting enthusiastic candidates ready to bring energy and commitment to this rewarding role.
Job Requirements
- must be committed, hard-working, honest, and friendly
- reliable transportation to and from work daily
- ability to work flexible hours, including opening and closing shifts
- ability to maintain a positive attitude and motivate a team
- ability to handle customer concerns professionally
- willingness to perform cleaning and safety duties
- ability to use computer systems
- prior leadership experience preferred
Job Qualifications
- excellent customer service skills
- ability to use computers
- strong communication skills
- leadership and coaching abilities
- ability to work independently
- sales skills
- experience in a fast-paced environment preferred
Job Duties
- demonstrate commitment, hard work, honesty, and friendliness
- provide excellent customer service
- reliably commute to work daily
- operate computers effectively
- assist General Manager with team building
- coach and lead team members without supervision
- maintain a positive, energetic atmosphere of teamwork
- communicate effectively with all team members
- use sales skills to contribute to the restaurant's success
- be professional and courteous with customers
- promptly handle customer concerns to delight guests
- open and close the restaurant as required
- perform daily cleaning duties
- maintain a safe and organized restaurant environment
Job Criteria
Experience
No experience required
Job Location
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