Shift Leader - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $17.00
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Benefits

flexible schedule
Employee Discounts
Opportunities for advancement
training programs
Team-oriented work environment

Job Description

Applebee's Grill + Bar - Southtown is a popular dining establishment located in Bloomington, MN. Known for its vibrant and welcoming atmosphere, Applebee's Grill + Bar offers a diverse menu featuring classic American dishes, including appetizers, entrees, and desserts, catering to families, friends, and individuals looking for a casual yet enjoyable dining experience. The restaurant is part of the nationally recognized Applebee's franchise, which emphasizes quality food, excellent customer service, and community involvement. With its commitment to delivering a fun and fast-paced environment, Applebee's Southtown has become a preferred dining destination in the area, providing both full-time and part-time employment opportunities for individuals seeking growth in the hospitality industry.

This position is for enthusiastic and motivated individuals to join the team as Shift Leaders at Applebee's Grill + Bar - Southtown. Shift Leaders play a crucial role in ensuring smooth restaurant operations by supporting the General Manager and facilitating a positive work environment. This role is ideal for those who enjoy working in energetic settings and excel in leadership and customer service. Shift Leaders at Applebee's are expected to demonstrate commitment, honesty, and a friendly attitude, while also maintaining excellent customer service standards. They assist in team building, coach employees without direct supervision, and contribute to sales growth by motivating the team. Shift Leaders are responsible for maintaining a safe, clean, and organized restaurant while upholding company policies and standards.

Successful candidates will possess strong communication skills, the ability to work with technology such as point-of-sale systems, and reliable transportation to and from work shifts. They must also be willing to take on responsibilities like opening and closing the restaurant and performing daily cleaning duties. Applebee's values employees who contribute to creating a positive atmosphere of teamwork and energy, ensuring that every guest has a delightful dining experience. Whether working full-time or part-time, Shift Leaders at Applebee's Grill + Bar - Southtown are vital members of the team who help deliver exceptional service and foster a dynamic workplace culture.

Job Requirements

  • Must be committed, hard-working, honest and friendly
  • excellent customer service skills
  • reliable transportation to and from work daily
  • ability to work with computers
  • ability to assist the General Manager with team building
  • ability to coach and lead a team with no supervision
  • ability to maintain a positive atmosphere of teamwork and energy
  • ability to communicate to all team members
  • sales skills

Job Qualifications

  • Excellent customer service skills
  • ability to work in a fast-paced environment
  • strong communication skills
  • leadership and coaching abilities
  • sales skills
  • experience with computer systems
  • ability to work independently without supervision
  • reliable transportation

Job Duties

  • Demonstrate commitment and honesty
  • provide excellent customer service
  • assist the General Manager with team building
  • coach and lead a team independently
  • maintain a positive and energetic work atmosphere
  • communicate effectively with all team members
  • handle customer concerns promptly and professionally
  • open and close the restaurant as needed
  • perform daily cleaning duties
  • maintain a safe and organized environment for employees and customers

Job Criteria

Experience

Mid Level (3-7 years)


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