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Shift Leader - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Benefits

Paid Time Off
employee discount
flexible schedule
team meals
Opportunities for advancement

Job Description

Applebee's - Yale is a renowned casual dining restaurant located in Albuquerque, NM, known for its welcoming atmosphere and commitment to providing excellent food and service to its guests. As part of the well-established Applebee's brand, this location offers a fun and fast-paced work environment where team members prioritize customer satisfaction and enjoy a culture of teamwork and positivity. Whether you are seeking full-time or part-time employment, Applebee's - Yale embraces enthusiastic individuals who are passionate about hospitality and eager to contribute to a dynamic restaurant setting.

The Shift Leader position at Applebee's - Yale is integral to the smooth operation of the restaurant. Acting as a bridge between the general management and team members, the Shift Leader plays a pivotal role in ensuring an exceptional dining experience for every customer. This role requires individuals who are not only capable of leading and coaching a team independently but also excel in customer service and operational efficiency. Shift Leaders at Applebee's - Yale are expected to maintain high standards of teamwork, motivate staff, and uphold a positive and energetic environment throughout their shift.

In this leadership role, Shift Leaders are responsible for managing daily activities such as opening and closing the restaurant, ensuring cleanliness and safety protocols are followed, and handling customer concerns promptly with professionalism and courtesy. Candidates for this role must demonstrate commitment, hard work, honesty, and friendliness, alongside excellent communication skills and sales aptitude. Reliable transportation and basic computer skills are important to successfully perform the duties associated with this position.

Joining Applebee's - Yale as a Shift Leader means becoming part of a supportive team that values leadership development and offers opportunities to grow within the hospitality industry. If you thrive in a fast-paced environment, enjoy working with people, and want to be a key part of a well-respected restaurant team, this role offers a fulfilling career path with both full-time and part-time options.

Job Requirements

  • Must be committed, hard-working, honest and friendly
  • Have excellent customer service skills
  • Have reliable transportation to and from work daily
  • Be able to work with computers
  • Be able to assist with team building
  • Be able to coach and lead a team independently
  • Be able to maintain a positive team atmosphere full of energy
  • Be able to effectively communicate with all team members
  • Have sales skills

Job Qualifications

  • Committed, hard-working, honest and friendly
  • Excellent customer service skills
  • Reliable transportation to and from work daily
  • Ability to work with computers
  • Ability to coach and lead a team
  • Ability to maintain a positive team atmosphere
  • Strong communication skills
  • Sales skills

Job Duties

  • Assist the General Manager with team building
  • Coach and lead a team with no supervision
  • Maintain a positive atmosphere of teamwork and energy
  • Communicate effectively to all team members
  • Be professional and courteous with all customers
  • Promptly handle all customer concerns
  • Open and close the store
  • Perform daily cleaning duties
  • Maintain a safe and organized restaurant environment

Job Criteria

Experience

Mid Level (3-7 years)


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