Job Overview

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Work Schedule

Flexible
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Benefits

paid vacation and pto
Tuition Reimbursement
training programs
Health Insurance
Dental Insurance
vision plans
401K Program
Employee Discounts
Employee assistance program
Pet insurance

Job Description

ABC is a family-owned, growth-oriented company specializing in the retail of wine, spirits, beer, and cigars. With a commitment to enriching the lives of team members and contributing to the community, ABC has cultivated a welcoming environment that encourages professional growth and exceptional guest service. Focused on fostering a positive and inclusive workplace, ABC is dedicated to rewarding its employees with competitive benefits and training programs, making it an attractive place for individuals seeking a dynamic and supportive work environment in the retail alcohol industry.

The company is currently hiring Shift Leader Trainees, an entry-level management role designed for individuals who aspire to move into a full Shift Leader position, typically within 90 days. This role involves training under the guidance of Store Managers and Assistant Managers to assume responsibility for store operations, guest satisfaction, and team leadership. Shift Leader Trainees play a crucial part in increasing sales by enhancing the customer experience through personalized service and operational excellence.

As a Shift Leader Trainee at ABC, you will serve as Manager on Duty in training, learning how to open and close the store while managing day-to-day store operations. You will greet guests, operate the Point-of-Sale terminal, and ensure accurate cash handling. The role emphasizes continuous learning, with required training on company policies, product knowledge, and customer service standards to ensure a high-quality guest interaction at all times.

In addition to guest service, trainees are responsible for coaching and directing sales associates, maintaining store cleanliness and safety standards, and assisting with property upkeep both inside and outside the store, including parking lots and restrooms. Handling deliveries, merchandising, and inventory restocking are also key components of the role.

This position requires a candidate 21 years or older, possessing a High School Diploma or GED, with at least six months of management or leadership experience or relevant education in business management. The ability to work a flexible schedule, including nights, weekends, and holidays, is essential. Physical stamina to stand for extended periods, handle lifting tasks, and perform various physical duties is required, alongside the capability to visually inspect products and maintain store presentation standards.

ABC values diversity and inclusivity, ensuring equal employment opportunities to all applicants regardless of their background. The organization prides itself on its mission to make everyday celebrations better while supporting team members and the communities they serve. Joining ABC means becoming part of a mission-driven team that promotes personal and professional growth within a stable, respected company.

Job Requirements

  • Must be 21 years of age or older
  • High school diploma or GED
  • At least 6 months of proven experience and/or training in a management or leadership role at least 2 years of education from a college or technical school in business management or related field or equivalent combination of education and experience
  • The ability to work a flexible schedule including nights weekends and holidays as business needs demand
  • Maintain regular and predictable onsite attendance
  • Continuously stand and move about for extended periods
  • Frequently bend lift and twist to move product and assist with merchandising
  • Frequently lift and/or transport up to 40 lbs throughout the store and stockroom
  • Occasionally perform overhead lifting to place or retrieve items from high shelves
  • Occasionally use ladders and step stools to access merchandise stored at varying heights
  • Frequently move between sales floor stockroom and exterior areas of the store
  • Frequently visually inspect product labels signage and displays to ensure accuracy and presentation
  • Frequently detect and respond to visual cues such as guest gestures product placement or safety hazards
  • Occasionally work in or with elevated locations and tools such as ladders and stockroom
  • Occasionally be exposed to outdoor weather conditions while maintaining the property or assisting guests
  • Occasionally be exposed to fumes or airborne particles when using cleaning solutions or supplies
  • Occasionally be exposed to refrigerated temperatures 32 to 41 degrees F when stocking or retrieving product in the cooler
  • Continuously work in moderate noise level environments

Job Qualifications

  • Must be 21 years of age or older
  • High school diploma or GED
  • At least 6 months of proven experience and/or training in a management or leadership role
  • At least 2 years of education from a college or technical school in business management or related field or equivalent combination of education and experience
  • Ability to provide excellent customer service
  • Able to operate point-of-sale terminals accurately
  • Good communication and leadership skills
  • Ability to maintain a clean safe and organized work environment
  • Energetic and self-motivated
  • Able to work flexible hours including nights weekends and holidays

Job Duties

  • Serve as manager on duty in training open and close the store assist the store manager and assistant manager in overseeing store operations
  • Greet each guest upon entry provide prompt friendly and engaging service throughout their visit
  • Operate a point-of-sale terminal to process guest transactions including accurate cash handling accept other forms of tender apply coupons or discounts per company procedures handle opening and closing functions including reconciliation
  • Stay current on required training company policies and product knowledge to ensure compliance and provide an informed high-quality guest experience
  • Train coach and direct other sales associates when acting as manager on duty in training to promote exceptional customer service and ensure adherence to store operation procedures
  • Maintain a clean safe and organized environment throughout the store including the sales floor stockroom team member areas and customer-facing spaces such as restrooms
  • Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways collecting shopping carts emptying trash and performing routine restroom cleaning
  • Provide wrapping service for ABC products assemble custom gift baskets and offer carryout service when needed
  • Unload and put away weekly truck deliveries merchandise and display product on store shelves and in beer coolers per operational guidelines restocking from stockrooms as needed
  • Perform other tasks projects as assigned by store management

Job Criteria

Experience

Mid Level (3-7 years)


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