
Job Overview
Work Schedule
Flexible
Benefits
Paid vacation
Paid Time Off
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
401k
Employee Discounts
Employee assistance program
Pet insurance
Job Description
ABC is a family-owned, growth-oriented company specializing in the retail of wine, spirits, beer, and cigars. With a mission to make everyday celebrations better while enriching the lives of its team members and contributing to community organizations, ABC has built a reputation for offering excellent customer service and a high-quality shopping experience. The company values diversity and inclusivity, committing to an equal-opportunity workplace that fosters a positive work environment for all employees regardless of their background. ABC's focus on training and development is evident through its comprehensive ABC University program, which provides specialized training on wine, spirits, beer, and cigar knowledge, ensuring team members are well-informed and confident in their roles. As part of its commitment to employee well-being, ABC offers excellent wellness-based health insurance plans, dental and vision coverage, and various other benefits such as tuition reimbursement and company-matched 401k programs.
The position of Shift Leader Trainee at ABC is an entry-level leadership opportunity designed for individuals looking to advance quickly within the company. Shift Leader Trainees are hired with the expectation that they will be trained and promoted to Shift Leader within approximately 90 days. This role plays a crucial part in increasing store sales of wine and spirits by providing excellent personalized service to both guests and team members. Trainees will gain hands-on experience managing store operations by serving as the Manager on Duty in training, assisting with opening and closing the store, and supporting the Store Manager and Assistant Manager in daily activities.
As a Shift Leader Trainee, you will develop leadership skills by training and coaching other sales associates, ensuring that customer service standards are consistently met. Your responsibilities will include managing point-of-sale transactions accurately, handling cash and other forms of payment, and assisting with merchandising and inventory management. Attention to detail and adherence to company policies are essential to maintain a clean, safe, and well-organized retail environment. Additionally, you will assist with property upkeep both inside and outside the store, including trash collection, restroom cleaning, and maintaining customer-facing areas.
This position requires physical stamina and the ability to perform tasks such as lifting up to 40 pounds, bending, twisting, and working on your feet for extended periods. Flexibility to work nights, weekends, and holidays is necessary to meet business demands. The role also involves exposure to various environmental conditions including refrigerated temperatures and moderate noise levels. ABC values employees who are proactive, reliable, and committed to delivering an exceptional shopping experience while supporting the store's operational success.
Joining ABC as a Shift Leader Trainee offers numerous benefits including paid vacation and paid time off, tuition reimbursement for continued education, employee discounts on wine and spirits, and access to an Employee Assistance Program supporting personal and professional well-being. The company’s supportive culture encourages continuous learning and career growth, making it an ideal environment for those seeking a dynamic and rewarding career in retail management within the beverage industry.
The position of Shift Leader Trainee at ABC is an entry-level leadership opportunity designed for individuals looking to advance quickly within the company. Shift Leader Trainees are hired with the expectation that they will be trained and promoted to Shift Leader within approximately 90 days. This role plays a crucial part in increasing store sales of wine and spirits by providing excellent personalized service to both guests and team members. Trainees will gain hands-on experience managing store operations by serving as the Manager on Duty in training, assisting with opening and closing the store, and supporting the Store Manager and Assistant Manager in daily activities.
As a Shift Leader Trainee, you will develop leadership skills by training and coaching other sales associates, ensuring that customer service standards are consistently met. Your responsibilities will include managing point-of-sale transactions accurately, handling cash and other forms of payment, and assisting with merchandising and inventory management. Attention to detail and adherence to company policies are essential to maintain a clean, safe, and well-organized retail environment. Additionally, you will assist with property upkeep both inside and outside the store, including trash collection, restroom cleaning, and maintaining customer-facing areas.
This position requires physical stamina and the ability to perform tasks such as lifting up to 40 pounds, bending, twisting, and working on your feet for extended periods. Flexibility to work nights, weekends, and holidays is necessary to meet business demands. The role also involves exposure to various environmental conditions including refrigerated temperatures and moderate noise levels. ABC values employees who are proactive, reliable, and committed to delivering an exceptional shopping experience while supporting the store's operational success.
Joining ABC as a Shift Leader Trainee offers numerous benefits including paid vacation and paid time off, tuition reimbursement for continued education, employee discounts on wine and spirits, and access to an Employee Assistance Program supporting personal and professional well-being. The company’s supportive culture encourages continuous learning and career growth, making it an ideal environment for those seeking a dynamic and rewarding career in retail management within the beverage industry.
Job Requirements
- Must be 21 years of age or older
- High School Diploma or GED
- At least 6 months of proven experience and/or training in a management or leadership role
- At least 2 years of education from a college or technical school in Business Management or related field
- Ability to work a flexible schedule including nights, weekends, and holidays
- Maintain regular and predictable onsite attendance
- Ability to stand and move about for extended periods up to 8 hours
- Ability to bend, lift, and twist frequently to move product and assist with merchandising
- Ability to lift and/or transport up to 40 lbs frequently
- Ability to perform overhead lifting occasionally
- Ability to use ladders and step stools occasionally
- Ability to move between sales floor, stockroom, and exterior areas frequently
- Ability to visually inspect product labels, signage, and displays frequently
- Ability to detect and respond to visual cues frequently
- Ability to work in elevated locations occasionally
- Ability to work in outdoor weather conditions occasionally
- Ability to handle exposure to fumes or airborne particles occasionally
- Ability to work in refrigerated temperatures occasionally
- Ability to tolerate moderate noise levels continuously
Job Qualifications
- High School Diploma or GED
- At least 6 months of proven experience and/or training in a management or leadership role
- At least 2 years of education from a college or technical school in Business Management or related field
- Equivalent combination of education and experience
- Ability to work a flexible schedule including nights, weekends, and holidays
Job Duties
- Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager in overseeing store operations
- Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit
- Operate a Point-of-Sale terminal to process Guest transactions, including accurate cash handling, accepting other forms of tender, and applying coupons or discounts per company procedures
- Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience
- Train, coach, and direct other sales associates when acting as Manager on Duty in training to promote exceptional customer service and ensure adherence to store operation procedures
- Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas, and customer-facing spaces such as restrooms
- Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning
- Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed
- Unload and put away weekly truck deliveries
- Merchandise and display product on store shelves and in beer coolers per Operational Guidelines, restocking from stockrooms as needed
- Perform other tasks/projects as assigned by store management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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