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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $22.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
flexible spending accounts
Sick Time
Direct Deposit
Matching 401(k) and Roth retirement savings plans
flexible scheduling
growth opportunities
Complimentary meal for each shift worked
Job Description
Ambrosia QSR is a dynamic fast-food restaurant that prides itself on delivering exceptional guest experiences and maintaining high-quality service standards. As a recognizable player in the quick-service restaurant industry, Ambrosia QSR focuses on operational excellence, customer satisfaction, and team development. The company emphasizes a collaborative and inclusive work culture where the health and safety of employees and guests are paramount. Operating within a fast-paced dining environment, Ambrosia QSR is committed to innovation, community engagement, and continuous growth for its team members. This environment is not only about serving food but also about creating memorable dining experiences for customers, achieved by... Show More
Job Requirements
- High school diploma or equivalent
- ServSafe training and certificate
- Prior experience with a POS system
- Completion of shift control training verified by the General Manager and District Manager
- Authorized to work in the United States
- Must be at least 18 years of age
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand and move during shifts
- Adhere to safety and health protocols
- Wear required personal protective equipment including boots, gloves, apron, face shield, heat resistant gloves, cut resistant gloves, oven mitts, and broiler gloves
Job Qualifications
- Authorized to work in the United States
- Must be at least 18 years of age
- High school diploma or equivalent
- ServSafe training and certificate
- Prior experience with a POS system
- Completion of shift control training verified by the General Manager and District Manager
- Excellent verbal and written communication skills
- Dedication to hands-on leadership and team development
- Ability to work with, coach, and develop a diverse team
- Ability to demonstrate core cultural values of energy, engagement, empathy, and execution in all interactions
- Ensure compliance with all required training as mandated by local, state, and federal laws
Job Duties
- Train and develop staff by implementing established training plans and systems to achieve targeted goals
- Ensure that employees take the required breaks and comply with minor work limitations as directed
- Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
- Promptly report employee concerns or complaints to the General Manager and Human Resources
- Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
- Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience
- Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service
- Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions
- Foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources
- Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
- Follow hygiene and food safety protocols, including frequent handwashing
- Oversee compliance with all food safety regulations and enforce restaurant safety procedures
- Ensure staff are properly trained and prepared for promotions and limited-time offers
- Use a headset to monitor team interactions with guests, providing praise coaching, or redirection as needed
- Identify and troubleshoot basic equipment maintenance issues to ensure smooth operations
- Maintain daily food safety compliance and uphold operational standards
- Communicate effectively with the General Manager and other leadership as necessary
- Deliver exceptional guest service and support team members by actively working in front-of-house operations
- Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
- Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs
- Utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately
- Enforce the proper use of safety equipment by all employees to maintain a secure work environment
- Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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