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Shift Leader - Restaurant Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Flexible
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Benefits

competitive pay
Free Meals
401(k) with Company Match
insurance options
flexible scheduling
development opportunities

Job Description

Taco Bell, a globally recognized fast-food brand famous for its innovative Mexican-inspired menu, joined the Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, Taco Bell under Flynn Group has experienced remarkable growth, more than tripling its size to become the third largest Taco Bell franchisee in the world. This rapid expansion exemplifies the company’s commitment to excellence, innovation, and community engagement. Flynn Group itself is a prestigious organization founded in 1999 by Greg Flynn, who has since grown it into the largest franchise operator worldwide. Flynn Group owns and operates a diversified portfolio of world-class, iconic restaurant brands, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. This diversity places Flynn Group at the forefront of the food and fitness industries, emphasizing a commitment to quality and customer satisfaction across all brands.

At Flynn Group, company culture and values play an integral role in their success. Their core principles of Caring Genuinely for People, Playing like a Champion, and Winning as One resonate throughout the entire organization. They foster a supportive and inclusive work environment where the contributions and ideas of every team member are valued and encouraged. The company believes that its employees are the cornerstone of its achievements and invests in their development and growth. This nurturing environment offers employees opportunities for career advancement, continuous learning, and a great team spirit.

The role of a Shift Lead at Taco Bell under Flynn Group is an exciting opportunity for individuals looking to develop their leadership skills within a dynamic and fast-paced restaurant environment. As a Shift Lead, you will play a pivotal role in supporting the Assistant and General Managers by independently running shifts while embodying the Live Más spirit—Taco Bell’s brand promise to encourage living life with passion and zest. This position requires proactive problem-solving, owning shift responsibilities, and guiding your team towards success. The Shift Lead is expected to uphold Taco Bell’s high standards of operations, customer service, and employee engagement throughout their shift.

A Shift Lead is challenged to ensure the smooth operation of the restaurant by managing the team efficiently, tackling arising problems, and providing clear guidance and leadership. This position demands strong interpersonal skills to mentor team members and cultivate an environment where outstanding customer service is the norm. By taking ownership of each shift, Shift Leads help create an energized workplace where every customer leaves happy and satisfied. They must communicate effectively with both their team and management to maintain quality and drive operational success.

Flynn Group offers a highly competitive benefits package for the Shift Lead role that supports employee wellbeing and work-life balance. This includes competitive pay, free meals during shifts, access to a 401(k) with company matching, multiple insurance options, flexible scheduling to accommodate personal needs, and numerous development opportunities that promote career growth. The company’s commitment to diversity and inclusion means it actively welcomes applicants from all backgrounds and provides reasonable accommodations for individuals with disabilities throughout the application process.

By joining Flynn Group as a Taco Bell Shift Lead, employees become part of a premier team dedicated to upholding one of the most beloved quick-service brands worldwide. The role not only offers a chance to develop valuable leadership experience but also to contribute to a vibrant company culture that prizes teamwork, customer satisfaction, and personal development. This position is ideal for motivated individuals who thrive in a fast-paced environment and are passionate about delivering excellent service and results.

Job Requirements

  • High school diploma or equivalent
  • availability to work flexible hours including evenings and weekends
  • ability to stand for long periods
  • strong problem-solving skills

Job Qualifications

  • Prior leadership or supervisory experience preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • ability to lead and motivate a team
  • customer service experience

Job Duties

  • Run shifts efficiently
  • tackle problems and seek help when needed
  • provide guidance to team members
  • ensure excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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