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Shift Leader - Restaurant Crew Member

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.25 - $17.75
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA
HSA with Employer Contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop that has grown from a small antique store founded in 1977 into a thriving company with over 400 locations across the United States. Known for its toasty sandwiches and vibrant atmosphere, Potbelly emphasizes good vibes and great careers as a fundamental part of its corporate culture. The company prides itself on fostering a welcoming and respectful environment that values diversity, inclusion, and collaboration among its employees. Potbelly is committed to offering competitive pay and extensive benefits, making it an attractive employer for individuals seeking growth and a positive work environment... Show More

Job Requirements

  • You want to delight customers with great food and good vibes
  • able to stand or walk for 8-9 hours or as needed
  • able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois applicants must become food safety certified within 30 days of employment
  • meet and maintain all eligibility requirements to qualify for the position

Job Qualifications

  • At least 18 years old
  • minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • strong written and verbal communication skills
  • friendly and customer service oriented
  • enjoy problem-solving
  • able to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • ability to work in a fast-paced environment
  • knife skills are a plus

Job Duties

  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • ensure all security procedures are followed
  • ensure back-of-the-house procedural standards are met
  • count drawers and follow proper daily cash handling procedures
  • prepare quality finished products efficiently
  • comply with health and safety standards for food, cleanliness and safety
  • restock food line, chips and cooler
  • clean tables, counters, floors, bathrooms, kitchen and utensils
  • take out trash
  • operate cash register
  • handle, balance and follow all cash handling procedures
  • effectively handle customer complaints and issues
  • perform other duties as assigned
  • pass food safety certification course

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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