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Shift Leader (Part-Time)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
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Benefits

free meals on shift
50% off meals off shift
flexible schedule
Early Access to Pay
Opportunities to Advance
Recognition Program
Employee Referral Program
401(k) with employer match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer-paid life insurance

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for its dedication to delivering delicious food, exceptional guest experiences, and a fun, welcoming atmosphere. The company prides itself on being more than just a place to eat; it serves as a vibrant gathering spot where guests can enjoy quality meals while spending time with friends and family. Zaxbys has cultivated a strong community presence by emphasizing top-notch customer service and maintaining high standards in food preparation and cleanliness.

Zaxbys is not only known for its flavorful menu offerings but also for being an excellent place to work. The company fosters a positive work culture where team members are recognized, supported, and given ample opportunities to grow. Employees benefit from a range of perks, including flexible schedules, free meals during shifts, and discounted meals off shifts. Recognition and referral programs, alongside 401(k) plans with employer matches, contribute to making Zaxbys a desirable employer.

The role of Shift Leader at Zaxbys is crucial to the smooth operation of each restaurant location. As a Shift Leader, the individual is entrusted with the responsibility of managing products, processes, and personnel during their shift. This leadership position involves supervising team members, assigning tasks, and addressing guest concerns promptly and professionally. Shift Leaders play a pivotal role in setting shift-specific goals and ensuring that these objectives align with overall company standards for service, quality, and safety.

Beyond day-to-day management, Shift Leaders at Zaxbys engage in ongoing training and coaching of team members to uphold procedural standards and enhance performance. They mentor their teams, promote a culture of high performance, and contribute to fostering a positive and supportive work environment. Shift Leaders also handle operational duties such as receiving deliveries, monitoring inventory, managing food production, and maintaining compliance with safety and sanitation regulations.

This position requires flexibility in scheduling, with options for part-time or full-time work, and demands a proactive approach to problem-solving and conflict resolution. The ability to multitask effectively, make sound decisions, and exhibit strong communication skills is essential for success. Shift Leaders must be capable of maintaining high morale among their teams, ensuring that shifts run efficiently and that guests receive an outstanding dining experience.

Joining Zaxbys as a Shift Leader means becoming part of a team that values leadership, collaboration, and continuous improvement. With competitive pay ranging from $15.00 to $17.00 per hour, comprehensive benefits including health insurance and disability coverage for full-time team members, and numerous opportunities for career advancement, this role offers a rewarding career path within a dynamic and growing company.

Job Requirements

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Available to work 9 to 28 hours per week for part-time
  • Available to work 32 to 40 hours per week for full-time
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Follows company standards and local laws with regards to employee time punches
  • Strong interpersonal and verbal communication skills
  • Technological savvy
  • knowledge of required company software and tools
  • Strong problem-solving skills
  • Ability to multi-task and manage time effectively
  • Conflict resolution skills
  • Ability to make sound judgements and decisions which align with company standards and values
  • Servant leader mindset
  • Leadership experience preferred

Job Qualifications

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Follows company standards and local laws with regards to employee time punches
  • Strong interpersonal and verbal communication skills
  • Technological savvy
  • knowledge of required company software and tools
  • Strong problem-solving skills
  • Ability to multi-task and manage time effectively
  • Conflict resolution skills
  • Ability to make sound judgements and decisions which align with company standards and values
  • Servant leader mindset
  • Leadership experience preferred

Job Duties

  • Complete all training requirements including Zaxbys Shift Leader Development Plan, food safety certification and any additional training required by Zax LLC
  • Create a culture of high-performance and train and coach team members to meet all company standards
  • Mentor, coach, and develop team members and communicate performance concerns to your General Manager
  • Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
  • Delegate tasks to team members and supervise performance during a shift

Job Criteria

Experience

No experience required


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