Shift Leader - Hiring Immediately

We are a vibrant bakery establishment dedicated to delivering freshly baked goods and exceptional customer service in a warm and welcoming atmosphere. Renowned for our commitment to quality, food safety, and community presence, we pride ourselves on preparing a variety of baked items including bagels, cookies, and other specialty products. Our bakery not only serves local customers but also strives to create memorable experiences for guests through friendly engagement, delicious food, and a clean and safe environment. We understand the vital role that leadership plays in maintaining high standards and fostering a culture of teamwork and excellence within our store.

We are currently seeking an outstanding Shift Leader to join our team. The Shift Leader position is pivotal, stepping up to lead the bakery team whenever the General Manager is not present. This role demands a proactive leader who is adept in all bakery operations and can confidently guide a small team to success. As a Shift Leader, you will be responsible for ensuring the smooth running of daily operations, meticulously adhering to food safety standards, and maintaining a safe and clean workplace. The ideal candidate will be proficient in every position within the bakery, from inventory management to baking and customer service, and must exhibit excellent communication skills to effectively manage internal team dynamics and enhance guest satisfaction.

The position offers a competitive hourly wage of $15 base plus tips, with an expected total pay range of $15 to $19 per hour including tips. In addition to the competitive pay, full-time employees enjoy a comprehensive benefits package including health, vision, and dental insurance, paid time off, and various discounts on store products and food. Opportunities for advancement within the company are robust, making this an excellent growth opportunity for those passionate about bakery operations and customer service leadership.

The Shift Leader will supervise and train team members, manage inventory and supplies with precision, oversee food preparation to meet set specifications, and ensure compliance with company policies, regulations, and performance goals. You will use appropriate leadership styles tailored to varying situations, striving to build credibility through meeting key performance indicators and driving team results. Communication up and down the management chain is vital, as is the ability to make timely, confident decisions especially under pressure.

Our ideal candidate is creative, motivated, and engaged, always looking for ways to seize new business opportunities within the community and improve service based on guest feedback. The Shift Leader ensures a positive environment by maintaining the ambiance and cleanliness of the store and by encouraging a motivated, guest-focused team environment. Flexibility in working hours, including weekends and holidays, is required to meet business demands. This role is critical in supporting the overall success, profitability, and customer satisfaction of the bakery store.