Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
Recognition Program
Employee Referral Program
401(k) with employer match
free meals on shift
50% off meals off shift
flexible schedule
Early Access to Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer-paid life insurance
Job Description
Zaxbys is a well-established fast-casual restaurant chain dedicated to providing an enjoyable dining experience through great food and a lively atmosphere. Known for its signature chicken dishes, Zaxbys has grown into a favorite destination not only for guests seeking delicious meals but also for individuals looking for a rewarding career in the foodservice industry. As a company, Zaxbys values its employees and strives to create a workplace culture that fosters growth, teamwork, and mutual respect.
Zaxbys is currently expanding its team and invites motivated individuals to join as Shift Leaders. The Shift Leader role is a pivotal position within the restaurant, responsible for managing product quality, operational processes, and personnel during each shift. This role requires supervisory capabilities and decision-making authority to assign tasks to team members and handle guest concerns effectively. A Shift Leader ensures that daily goals are met by aligning team efforts and procedures, maintaining equipment functionality, and overseeing opening and closing responsibilities. They play a critical role in training and coaching team members to uphold the company’s standards of service and food safety.
The position offers an hourly pay rate between $17.00 and $18.00, along with a substantial $750 training completion bonus paid in two installments. This employment opportunity offers individuals the chance to develop leadership skills in a supportive environment that values flexible scheduling and advancement. Benefits include free meals during shifts, discounts on off-shift meals, early access to pay, and various recognition and referral programs. Full-time employees additionally receive health insurance benefits, including medical, dental, and vision coverage, as well as disability and life insurance benefits.
Working as a Shift Leader at Zaxbys means becoming part of a culture that prizes high performance, team morale, and exceptional guest experiences. Shift Leaders receive comprehensive training that covers leadership development and food safety certification. They are tasked with creating a positive environment where team members are motivated, coached, and recognized for their contributions. Maintaining operational standards is essential, including managing stock and inventory, monitoring food preparation and quality, and ensuring all safety and compliance guidelines are followed. Communication with management and collaboration in setting and tracking goals is expected to promote continuous improvement and success.
Candidates for this role must be at least 18 years old, have reliable transportation, and be able to work flexible hours including days, nights, weekends, and holidays based on the availability required for part-time or full-time roles. Strong interpersonal, communication, problem-solving, and leadership skills are essential, with prior leadership experience preferred. This role also requires physical capability to perform duties in an active restaurant environment, including lifting, standing, and safe operation of kitchen equipment.
Zaxbys is an equal opportunity employer committed to diversity and inclusion. This is an excellent opportunity for individuals seeking to advance their careers in restaurant management while working in a fun and dynamic atmosphere with a well-established brand.
Zaxbys is currently expanding its team and invites motivated individuals to join as Shift Leaders. The Shift Leader role is a pivotal position within the restaurant, responsible for managing product quality, operational processes, and personnel during each shift. This role requires supervisory capabilities and decision-making authority to assign tasks to team members and handle guest concerns effectively. A Shift Leader ensures that daily goals are met by aligning team efforts and procedures, maintaining equipment functionality, and overseeing opening and closing responsibilities. They play a critical role in training and coaching team members to uphold the company’s standards of service and food safety.
The position offers an hourly pay rate between $17.00 and $18.00, along with a substantial $750 training completion bonus paid in two installments. This employment opportunity offers individuals the chance to develop leadership skills in a supportive environment that values flexible scheduling and advancement. Benefits include free meals during shifts, discounts on off-shift meals, early access to pay, and various recognition and referral programs. Full-time employees additionally receive health insurance benefits, including medical, dental, and vision coverage, as well as disability and life insurance benefits.
Working as a Shift Leader at Zaxbys means becoming part of a culture that prizes high performance, team morale, and exceptional guest experiences. Shift Leaders receive comprehensive training that covers leadership development and food safety certification. They are tasked with creating a positive environment where team members are motivated, coached, and recognized for their contributions. Maintaining operational standards is essential, including managing stock and inventory, monitoring food preparation and quality, and ensuring all safety and compliance guidelines are followed. Communication with management and collaboration in setting and tracking goals is expected to promote continuous improvement and success.
Candidates for this role must be at least 18 years old, have reliable transportation, and be able to work flexible hours including days, nights, weekends, and holidays based on the availability required for part-time or full-time roles. Strong interpersonal, communication, problem-solving, and leadership skills are essential, with prior leadership experience preferred. This role also requires physical capability to perform duties in an active restaurant environment, including lifting, standing, and safe operation of kitchen equipment.
Zaxbys is an equal opportunity employer committed to diversity and inclusion. This is an excellent opportunity for individuals seeking to advance their careers in restaurant management while working in a fun and dynamic atmosphere with a well-established brand.
Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- Follows company standards and local laws with regards to employee time punches
- Strong interpersonal and verbal communication skills
- Technological savvy
- knowledge of required company software and tools
- Strong problem-solving skills
- Ability to multi-task and manage time effectively
- Conflict resolution skills
- Ability to make sound judgements and decisions which align with company standards and values
- Servant leader mindset
- Leadership experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have reliable transportation
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- Follows company standards and local laws with regards to employee time punches
- Strong interpersonal and verbal communication skills
- Technological savvy
- knowledge of required company software and tools
- Strong problem-solving skills
- Ability to multi-task and manage time effectively
- Conflict resolution skills
- Ability to make sound judgements and decisions which align with company standards and values
- Servant leader mindset
- Leadership experience preferred
Job Duties
- Complete all training requirements including Zaxbys Shift Leader Development Plan, Food Safety Certification, and any additional training required by Zax LLC
- Create a culture of high-performance and train and coach team members to meet all company standards
- Mentor, coach, and develop team members and communicate performance concerns to your General Manager
- Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
- Delegate tasks to team members and supervise performance during a shift
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
- Manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
- Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guest satisfaction
- Plan shift duties and ensure opening and closing duties are complete
- Collaborate with management team to develop goals and report back to management on goal progress
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Follow company cash management policies
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
No experience required
Job Location
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