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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $17.75
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA
HSA with Employer Contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a well-established and nationally recognized fast-casual restaurant chain known for its toasted sandwiches, friendly atmosphere, and community-driven approach. Founded in 1977 as a small antique store, Potbelly has grown steadily into a thriving brand with over 400 locations across the United States. Known for its welcoming ambiance and commitment to quality, Potbelly has become a neighborhood staple where customers can enjoy delicious food surrounded by good vibes and exceptional service. The company prides itself on cultivating a positive work culture that aligns with its core values, making it not just a workplace but a place for... Show More
Job Requirements
- You want to delight customers with great food and good vibes
- you are friendly and customer service oriented
- you have strong written and verbal communication skills
- you enjoy problem-solving
- you enjoy higher levels of noise from music customer and employee traffic
- you love working in a fast-paced environment
- you can manage potential allergens peanut products egg dairy gluten soy seafood and shellfish
- you can handle the heat of the kitchen knife skills are a plus
- you're at least 18 years old
- minimum of 1 year supervisory experience in a restaurant or retail environment preferred
- you're able to stand walk for 8 to 9 hours or as needed
- you're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- illinois applicants all il employees are required to become food safety certified within 30 days of employment
Job Qualifications
- At least 18 years old
- minimum one year supervisory experience in a restaurant or retail environment preferred
- strong written and verbal communication skills
- customer service oriented
- problem-solving skills
- ability to manage allergens including peanut products egg dairy gluten soy seafood and shellfish
- ability to work in a fast-paced environment
- knife skills are a plus
- ability to stand walk for 8 to 9 hours as needed
- ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
Job Duties
- Lead team members on shifts including efficient assignment of tasks while providing feedback
- ensure all security procedures are followed
- ensure back-of-the-house procedural standards are met
- count drawers and follow proper daily cash handling procedures
- prepare quality finished products efficiently
- comply with health and safety standards for food cleanliness and safety
- restock food line chips and cooler
- clean tables counters floors bathrooms kitchen and utensils take out trash
- operate cash register handle balance and follow all cash handling procedures
- effectively handle customer complaints issues
- others duties as assigned
- complete food safety certification as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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