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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.25 - $17.75
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA
HSA
commuter benefit
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a nationally recognized quick-service restaurant brand that has steadily grown since its inception in 1977. Originally starting as a small antique store, Potbelly transformed its business model to become a neighborhood sandwich shop known for its warm atmosphere, quality toasted sandwiches, and commitment to great customer experiences. With over 400 locations across the United States, Potbelly invites individuals who are passionate about hospitality and food service to become part of its vibrant community, affectionately known as Potbelly Nation. The company prides itself on fostering a culture of good vibes and career growth, making it an excellent... Show More
Job Requirements
- At least 18 years old
- able to stand and walk for 8-9 hours or as needed
- able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants must become food safety certified within 30 days of employment
- ability to work in a fast-paced, noisy environment
- willingness to work flexible hours
- ability to follow health and safety standards
- prior supervisory experience preferred
- ability to manage potential allergens in food preparation
- effective communication skills
- able to handle physical demands of the kitchen including knife skills as a plus
Job Qualifications
- Minimum of one year supervisory experience in a restaurant or retail environment preferred
- strong written and verbal communication skills
- experience with managing allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- ability to work in a fast-paced environment
- friendly and customer service oriented
- problem-solving skills
- ability to manage team members during shifts
- knowledge of cash handling procedures
- food safety certification required or willingness to obtain
- ability to maintain composure in higher noise environments
- effective team leadership skills
Job Duties
- Lead team members on shifts including efficient assignment of tasks while providing feedback
- ensure all security procedures are followed
- ensure back-of-the-house procedural standards are met
- count drawers and follow proper daily cash handling procedures
- prepare quality finished products efficiently including sandwiches, salads, soups, cookies, and ice cream
- comply with health and safety standards for food, cleanliness and safety
- restock food line, chips and cooler
- clean tables, counters, floors, bathrooms, kitchen and utensils
- take out trash
- operate cash register handling, balancing and following all cash handling procedures
- effectively handle customer complaints and issues
- complete other duties as assigned
- complete and pass Food Safety Certification course as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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