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Shift Leader - Food Service Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.25 - $17.75
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Commuter benefit Program

Job Description

Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop that originated from a small antique store in 1977. Over the years, it has grown into a flourishing restaurant chain with over 400 locations across the United States. Potbelly prides itself on excellent customer service, quality product offerings, and fostering a welcoming atmosphere where good vibes and great careers are a way of life. The company is committed to maintaining an inclusive environment where diverse perspectives and backgrounds are respected, making it a great place for employees who enjoy collaboration and teamwork. Potbelly values its workforce highly and endeavors to... Show More

Job Requirements

  • At least 18 years of age
  • minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • able to stand or walk for 8-9 hours or as needed
  • able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois applicants must become food safety certified within 30 days of employment
  • able to manage allergens
  • able to handle the heat of the kitchen

Job Qualifications

  • Friendly and customer service oriented
  • strong written and verbal communication skills
  • problem-solving skills
  • able to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • comfortable working in a fast-paced environment with higher levels of noise
  • knife skills are a plus
  • minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • able to stand and walk for 8-9 hours
  • able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • able to maintain eligibility requirements for employment

Job Duties

  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • ensure all security procedures are followed
  • ensure back-of-the-house procedural standards are met
  • count drawers and follow proper daily cash handling procedures
  • prepare quality finished products efficiently
  • comply with health and safety standards for food, cleanliness and safety
  • restock food line, chips and cooler
  • clean tables, counters, floors, bathrooms, kitchen and utensils
  • take out trash
  • operate cash register: handle, balance and follow all cash handling procedures
  • effectively handle customer complaints/issues
  • complete other duties as assigned
  • pass a Food Safety Certification course as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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