Shift Leader / Delivery Driver - The Gulch

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Starting pay of $18 per hour during ODM shifts
Kitchen Team Members earn $15 per hour
Drivers earn $15-$20 per hour average including tips and incentives
Paid training
Free cookies up to 6 dozen per week
Paid personal and sick time off
Generous contribution toward medical and dental insurance for eligible employees and dependents
401k program with matching contributions after 6 months
Employee assistance program (EAP)
Opportunities for career advancement

Job Description

Tiff's Treats Gulch is a renowned bakery and delivery service located at 137 12th Ave N, Nashville, TN. Known for its commitment to delivering warm, delicious treats, Tiff's Treats has built a loyal customer base by combining quality baked goods with exceptional customer service. The company prides itself on maintaining a welcoming atmosphere where both employees and customers feel valued. Tiff's Treats operates with a focus on community engagement and aims to spread happiness through its delectable products.

The On Duty Manager (ODM) / Delivery Driver position at Tiff's Treats Gulch offers an exciting hybrid role designed for individua... Show More

Job Requirements

  • At least 6 months of leadership and/or management experience
  • Availability to work during busiest days including Bosses' Day, Admin Pro Day, and Valentine's Day
  • Must have a clean driving record and valid driver's license
  • Must have current car insurance with driver listed as authorized driver
  • Must have personal vehicle available for deliveries when company vehicles are occupied
  • Ability to stoop, lift, carry, push, pull, bend, twist, kneel, and reach items up to 50 lbs
  • Comfortable with constant standing and/or walking, often in extreme weather
  • Ability to take visual and audible cues and follow written and verbal instructions in a loud and busy kitchen environment

Job Qualifications

  • At least 6 months of leadership and/or management experience
  • Ability to safely operate a motor vehicle while following all traffic laws
  • Excellent customer service skills
  • Ability to follow written and verbal instructions in a busy kitchen environment
  • Ability to work evenings and weekends, especially during busy periods
  • Strong communication and team leadership skills

Job Duties

  • Serve as the manager on duty in the absence of salaried managers, leading the team and ensuring smooth operations
  • Assign, oversee, train, and evaluate work of 3–6 employees during ODM shifts
  • Manage preparation, sales, inventory, and service of sweet products
  • Complete opening/closing procedures, daily paperwork, and inventory checks
  • Bake and prepare warm, delicious treats according to recipes and standards
  • Package orders accurately and efficiently for delivery or pickup
  • Maintain a clean, organized, and safe kitchen environment
  • Deliver warm, delicious treats to customers quickly and efficiently using company or personal vehicles
  • Provide outstanding customer service with a smile to walk-in customers and during deliveries
  • Assist with other store duties including packaging and cleaning
  • Maintain a positive, can-do attitude with the team and lead by example in all roles

Job Location

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