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Tiff's Treats logo

Shift Leader / Delivery Driver - Lubbock

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Paid training
Sweet perks
Paid Time Off
comprehensive benefits
retirement savings
Employee assistance program
career growth
Tenure raises

Job Description

Tiff's Treats is a renowned cookie delivery company dedicated to spreading happiness by delivering warm, delicious treats to customers. Founded with the mission to create joyful moments through their freshly baked cookies, Tiff's Treats combines quality, convenience, and exceptional customer service. As a company, Tiff's Treats takes pride in its strong commitment to community, employee growth, and maintaining high standards in all aspects of its operations. Operating in various locations, including the store at 411 University Ave, #200, Lubbock, TX 79401, the company offers both exciting customer experiences and rewarding employment opportunities. Tiff's Treats is recognized for fostering a positive... Show More

Job Requirements

  • Flexible and versatile, willing to work both delivery driver and kitchen shifts
  • Available for peak business days including Bosses' Day, Admin Pro Day, and Valentine’s Day
  • Current, valid driver's license with a clean driving record
  • Proof of current auto insurance with driver listed as authorized
  • Access to a personal vehicle for deliveries when company vehicles are in use
  • Ability to operate a vehicle safely and follow all traffic laws
  • Must be able to lift, carry, and grasp up to 50 lbs
  • Constant standing and/or walking with limited breaks in various weather conditions
  • Ability to ascend/descend stairs carrying up to 50 lbs
  • Ability to perform stooping, lifting, pushing, pulling, kneeling up to 50 lbs
  • Ability to bend, twist, reach items up to 50 lbs occasionally
  • Capable of repetitive wrist/arm/hand motions
  • Ability to take visual and audible cues and follow instructions in a noisy environment
  • Ability to clearly hear and speak over the telephone
  • Ability to perform computer work in a stationary position for extended periods

Job Qualifications

  • Minimum of 6 months of leadership and/or management experience in a fast-paced environment
  • Ability to work flexible shifts including days, nights, and weekends
  • Valid driver's license with a clean driving record
  • Proof of auto insurance with authorization to drive
  • Ability to work as a Kitchen Team Member and Delivery Driver as needed
  • Strong communication and interpersonal skills
  • Capability to manage multiple tasks effectively and safely

Job Duties

  • Serve as the manager on duty in the absence of salaried managers, leading the team and ensuring smooth store operations
  • Oversee, train, and evaluate 3-6 employees per shift, fostering a productive and positive work environment
  • Manage daily operations including product preparation, sales, inventory, and service to ensure a seamless guest experience
  • Execute opening and closing procedures and complete daily paperwork and inventory checks
  • Optimize delivery efficiency by routing orders to maximize speed and delivery business
  • Maintain a positive, can-do attitude, leading by example in every role
  • Assist with front-of-house tasks including greeting customers, taking orders, handling transactions, and ensuring order accuracy
  • Support performance management including coaching team members and providing feedback or corrective actions as needed
  • Bake and prepare warm treats following recipes and quality standards
  • Accurately package orders for delivery or pickup
  • Maintain a clean, organized, and safe kitchen environment
  • Deliver treats efficiently using company or personal vehicle
  • Provide outstanding customer service during delivery
  • Assist with various in-store duties including order packaging and cleaning

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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