Papa John's Pizza logo

Shift Leader/ Assistant Manager Metairie LaFreniere

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance

Job Description

Papa Johns is a well-established franchise known for its commitment to quality and excellent customer service in the fast-food pizza industry. As a franchise operation, Papa Johns operates on proven business practices with support from a larger network, offering employees stability and growth opportunities in a dynamic and engaging work environment. This franchise prides itself on nurturing a team-oriented atmosphere, promoting from within, and providing opportunities for professional development to help employees advance their careers. With flexible employment options, this franchise position offers both part-time and full-time employment, perfectly suited for individuals looking to balance their personal and professional lives while gaining valuable business experience.

The role of Shift Leader/Assistant Manager is a pivotal position within the Papa Johns franchise. This position is designed for motivated individuals who possess strong people skills and a passion for delivering superior customer service. As a Shift Leader or Assistant Manager, you will be responsible for overseeing shift operations, managing a team, and ensuring that the restaurant maintains high standards of cleanliness, safety, and organization. You will play a key role in driving sales, managing inventory, handling cash duties, and providing an excellent dining experience for customers. Beyond operational tasks, this leadership role offers the chance to develop business acumen, learn valuable managerial skills, and enjoy the benefits of working in a supportive and fun environment.

In this position, you will be trained in all facets of restaurant operations, including inventory management, cash handling, team building, customer service, and problem resolution. Papa Johns provides paid training programs to ensure that every team member is prepared to perform to their highest potential. The company values your personal and professional growth, as demonstrated by the fact that 89% of their promotions come from within the organization. As an Assistant Manager or Shift Leader, you will have the opportunity to influence team morale, contribute to the restaurant's success, and build long-lasting customer relationships.

Working at this franchise also means enjoying a variety of benefits such as flexible hours, competitive pay, food discounts, and comprehensive benefits packages that include health, dental, and vision insurance along with retirement savings plans like 401(k) with matching contribution. The company fosters a nurturing work environment where teamwork and energy are encouraged, creating a space for learning valuable business and interpersonal skills that can propel your career.

This role requires a dedicated team player with reliability, honesty, and a commitment to maintaining the highest standards of service and operational excellence. If you are eager to take the next step in your hospitality or restaurant management career with an established brand that supports your development and offers a rewarding work environment, then this opportunity at Papa Johns is an ideal fit. Join the Papa Johns family, where your efforts are valued and your growth is a priority.

Job Requirements

  • must be 18 or older
  • hard working
  • team-oriented
  • friendly
  • honest
  • great customer service skills
  • reliable transportation to and from work
  • ability to lift 50lbs
  • ability to lead a team with no supervision
  • ability to work with phones, computers, fax machines and copiers
  • ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery
  • execute cash management duties with POS and Shift Reports
  • assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss
  • manage companys assets by ensuring the restaurant is clean, safe and organized
  • comply with safety and security standards at all times
  • communicate, train and promote quality standards to team members
  • professionally and promptly respond to all customer concerns or issues

Job Qualifications

  • motivated
  • great people skills
  • team-builder
  • focused on customer-service
  • ability to increase profits
  • ability to work with phones, computers, fax machines and copiers
  • ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery

Job Duties

  • execute cash management duties with POS and Shift Reports
  • assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss
  • manage companys assets by ensuring the restaurant is clean, safe and organized
  • comply with safety and security standards at all times
  • lead a team with no supervision and build an atmosphere of teamwork, energy and fun
  • communicate, train and promote quality standards to team members
  • professionally and promptly respond to all customer concerns or issues

Job Criteria

Experience

Mid Level (3-7 years)


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