Papa John's Pizza logo

Shift Leader/ Assistant Manager Harahan

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance

Job Description

Papa Johns is a renowned international pizza delivery and takeout chain known for its commitment to quality ingredients and excellent customer service. As a franchise-based company, Papa Johns operates with a focus on fostering community relationships and delivering top-notch dining experiences. The franchise model allows independent owners to run their stores while upholding the high standards and brand reputation that Papa Johns has established globally. With a track record of steady growth and a dedicated customer base, the company remains one of the leading pizza chains worldwide.

We are currently offering a dynamic opportunity for the position of Shift Leader/Assistant Manager at one of our franchise locations. This role can be fulfilled on either a part-time or full-time basis, making it flexible for various career stages and personal circumstances. The Shift Leader/Assistant Manager will play a vital role in ensuring the smooth operation of the restaurant, leading the team with enthusiasm and professionalism, and driving the business toward greater profitability and customer satisfaction.

This position is ideal for motivated individuals who possess strong leadership qualities, excellent communication skills, and a passion for customer service. As a Shift Leader/Assistant Manager, you will be responsible for managing inventory, cash handling, and maintaining the overall quality and safety of the restaurant. This includes making sure the location complies with safety and security standards, managing company assets, and providing a clean and organized environment. You will also have the opportunity to work closely with team members to train, motivate, and cultivate a positive work atmosphere that emphasizes teamwork, energy, and fun.

Working at Papa Johns means joining a company that values its employees' development. Statistical evidence highlights that 89% of promotions come from within the company, underscoring the genuine opportunity for career advancement. You will work in a supportive environment where paid training programs are provided to enhance both business acumen and people skills. Flexibility in scheduling, competitive pay, and employee food discounts further enrich the employment experience.

In this role, your customer service skills will be paramount as you respond promptly and professionally to customer concerns or issues, helping to solidify Papa Johns as a market leader. Additionally, the position requires the ability to operate phones, computers, and other office equipment, perform all restaurant duties including pizza delivery, and ensure smooth communication of quality standards among your team. The ideal candidate is hardworking, reliable, honest, and eager to contribute positively to the company culture and success.

This position requires candidates to be 18 years or older and capable of lifting up to 50 pounds. Reliable transportation to and from work is essential. Working in person at the restaurant ensures that you will be an integral part of the day-to-day operations and community impact of the franchise location. Join us at Papa Johns and become part of a fun, fast-paced, and rewarding environment that supports your growth and rewards your dedication.

Job Requirements

  • must be 18 or older
  • reliable transportation to and from work
  • ability to lift 50lbs
  • hardworking, team-oriented, friendly and honest
  • ability to work phones, computers, fax machines and copiers
  • ability to lead a team with no supervision and build an atmosphere of teamwork, energy and fun
  • execute cash management duties with pos and shift reports
  • assist in inventory management to minimize loss
  • manage company assets to ensure cleanliness, safety and organization
  • communicate and promote quality standards to team members
  • respond to customer concerns professionally and promptly
  • ability to perform all job duties including pizza delivery

Job Qualifications

  • motivation and leadership skills
  • excellent people skills
  • team-building ability
  • strong customer-service focus
  • ability to increase profits
  • ability to operate phones, computers and office equipment
  • capacity to train and communicate standards effectively
  • ability to work independently and lead a team
  • experience in managing cash and inventory

Job Duties

  • execute cash management duties with pos and shift reports
  • assist in the management of adequate inventory levels using company systems and guidelines to minimize loss
  • manage company assets by ensuring the restaurant is clean, safe and organized and complies with safety and security standards at all times
  • communicate, train and promote quality standards to team members
  • professionally and promptly respond to all customer concerns or issues
  • build an atmosphere of teamwork, energy and fun
  • perform all job duties of positions in the restaurant including pizza delivery

Job Criteria

Experience

Mid Level (3-7 years)


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