Shift Leader- 6209

Our company is a renowned fast-casual restaurant specializing in fire-grilled chicken and exceptional customer service. We take pride in delivering a superior dining experience by blending quality ingredients, innovative cooking techniques, and a customer-first approach. With multiple locations and a reputation for energetic and friendly staff, we offer a dynamic workplace culture that values teamwork, passion, and continuous growth. As a business dedicated to providing flamin' good meals, we also prioritize the well-being and development of our employees, ensuring they have the tools and opportunities to thrive in their careers.

The Shift Leader role is a pivotal position within our restaurant operations. As a Shift Leader, you will be responsible for overseeing the daily activities during your assigned shifts, stepping in for the General Manager or Assistant Manager when they are unavailable. Your primary focus will be ensuring each guest receives outstanding service and that our team adheres to the company’s high standards for food quality, cleanliness, and safety. You’ll lead by example, managing everything from opening and closing procedures to coordinating food preparation and inventory management. Your leadership will guarantee smooth operations, employee engagement, and an excellent guest experience every day.

In this role, you will manage a variety of responsibilities including team task prioritization and shift staffing adjustments that respond to varying sales volumes. Your ability to maintain the cleanliness and safety standards according to health codes and company policies will be essential to protect both customers and employees. You will also train and support team members, helping them master new products and operational procedures to maintain efficiency and product consistency.

Operational management duties will include overseeing opening cash registers, handling phone inquiries, verifying catering orders, and managing cash flow and deposits responsibly. Your dedication to compliance with operational procedures and internal controls ensures the restaurant functions smoothly and remains a trusted establishment within the community. A friendly demeanor and commitment to customer satisfaction will allow you to greet and assist guests, cultivating lasting relationships that keep customers returning.

We offer competitive pay, flexible scheduling options, and numerous employee benefits including medical, dental, and vision insurance. Our commitment to career advancement means that as a Shift Leader, you have an excellent opportunity for professional growth within a company that promotes leadership development from within. If you are passionate about leadership, customer service, and working in a fast-paced restaurant environment, this role could be the perfect fit for your next career move.