Shift Leader

Torchy’s Tacos originated in Austin, Texas, in 2006, beginning with a humble food trailer and a passionate executive chef's vision. Since its inception, the brand has rapidly expanded to operate numerous beloved restaurants across the nation. Known for its unique take on tacos and commitment to high-quality, fresh ingredients, Torchy's has built a dedicated community of customers who appreciate both their innovative menu and vibrant atmosphere. The company prides itself on creating a welcoming environment for both guests and employees, emphasizing teamwork, creativity, and delivering what they call a Damn Good experience. Torchy’s is not just a restaurant but a dynamic and growing hospitality brand that values its culture, quality, and operational excellence. The brand has helped shape Austin’s culinary landscape and continues to expand its presence with a consistent focus on customer satisfaction and employee growth.

The Shift Leader position at Torchy’s is a pivotal role that ensures each shift operates seamlessly with outstanding service and operational precision. This leadership role combines hands-on involvement with team support and supervision, bridging Front of House (FOH) and Back of House (BOH) efforts. As a Shift Leader, you will be entrusted with setting the tone for your team by exemplifying Torchy’s core values and fostering a positive and productive work environment. You will take on the responsibility of managing daily restaurant operations during your shift, including opening and closing duties as a key holder, cash handling, inventory oversight, and ensuring adherence to food safety and cleanliness standards. In addition to these operational tasks, you will play a crucial role in enhancing the guest experience by actively engaging with guests, resolving concerns promptly, and maintaining high-quality service standards.

Leadership and effective communication are at the heart of this role; you will delegate tasks strategically, mentor new and existing team members, and ensure smooth workflow throughout your shift. This position demands flexibility, adaptability, and strong problem-solving skills to handle the fast-paced and dynamic environment of restaurant operations. Torchy’s values the growth and development of its team members, so as a Shift Leader, you will also contribute to hiring, training, and fostering career advancement opportunities within the company. The role offers competitive pay ranging from $18.00 to $20.00 per hour, depending on experience, and flexible schedules to accommodate various needs. Moreover, full-time team members gain access to comprehensive benefits, including medical, dental, and vision coverage after one year, 401(k) plans after six months, paid time off, and family support initiatives.

Working at Torchy’s as a Shift Leader means joining a team that is dedicated to more than just great food - it’s about creating memorable dining experiences and building a supportive and inclusive community. This position is ideal for individuals who thrive in leadership roles, enjoy multitasking, and have a passion for excellent guest service and operational excellence. With opportunities for professional growth and a vibrant workplace culture, this role offers a strong foundation for building a lasting and rewarding career within the hospitality industry.