Job Overview

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Compensation

Hourly
Range $11.25 - $14.00
diamond

Benefits

Competitive base wage
Tips
Weekly bonuses
Free Telemedicine
medical benefits
Paid Time Off
401K Matching
Caring teams
Chaplains
Opportunities for advancement

Job Description

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, widely recognized not only for its delicious food but also for its exceptional employee culture. With a reputation as the #1 burger in America according to the Zagat survey, Five Guys has built a loyal customer base that appreciates its commitment to quality, freshness, and an outstanding dining experience. As a prominent restaurant chain specializing in handcrafted burgers and fresh-cut fries, Five Guys has created a unique work environment that values teamwork, skill development, and employee rewards. Each crew member is cross-trained to work in every position within the restaurant, from taking orders at the register to grilling, morning prep, and evening close duties. This comprehensive training ensures that employees understand all facets of the restaurant's operations and contribute effectively to a collaborative team atmosphere.

The restaurant maintains an open kitchen concept, fostering a lively and interactive environment where customers can observe the preparation of their customized burgers, making the dining experience fun and transparent. Communication and teamwork are central to the workplace culture, with team members supporting one another to deliver exceptional customer service consistently.

As a Shift Leader at Five Guys, you will play a vital role in maintaining this high standard of service and operational efficiency. This position is designed for individuals who thrive in a fast-paced, yet enjoyable, cook-to-order environment. Leading by example, Shift Leaders handle a variety of responsibilities including cooking, cleaning, and guest interaction, ensuring that the restaurant operates smoothly during their shifts. The role requires strong leadership skills and the ability to motivate a team while upholding the company’s commitment to cleanliness, quality food, and excellent customer experiences.

Shift Leaders are also uniquely positioned to benefit from Five Guys’ attractive compensation program, which includes competitive base wages supplemented with tips and weekly cash bonuses. This innovative bonus structure offers employees the opportunity to significantly increase their earnings and be rewarded for their hard work and dedication.

This role is ideal for those who enjoy diverse daily tasks and relish the opportunity to develop leadership capabilities in a dynamic restaurant setting. Five Guys values simplicity in its work philosophy: the more effort employees put in, the greater the rewards they receive. Shift Leaders not only contribute to the restaurant's success but also set the stage for potential advancement within the company, with opportunities to rise to upper management positions.

Overall, working at Five Guys means joining more than just a restaurant; it means becoming part of a supportive team that takes pride in delivering an exceptional guest experience while offering rewarding career prospects and a positive work environment.

Job Requirements

  • minimum age 18 years old
  • high school diploma some post-high school education a plus
  • 1-2 years previous leadership experience in some capacity

Job Qualifications

  • high school diploma or equivalent
  • prior leadership experience of 1-2 years in a related capacity
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic knowledge of food safety and handling
  • demonstrated ability to lead and motivate a team
  • willingness to work flexible hours including nights and weekends

Job Duties

  • lead shifts and manage team operations during scheduled hours
  • cook and prepare food according to Five Guys standards
  • maintain cleanliness and safety standards throughout the restaurant
  • interact with guests to ensure customer satisfaction
  • handle opening and closing procedures
  • train and support crew members in various positions
  • oversee cash handling and register operations

Job Criteria

Experience

Mid Level (3-7 years)


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