Shift Leader

Indio, CA, USA|Onsite

Job Overview

Compensation

Hourly

Range $21.25 - $23.25

Benefits

competitive pay

no overnight hours

free meal during shift

employee discount on food

Career growth potential

flexible scheduling

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid vacation

Paid sick time

Employee assistance program

flexible spending accounts

legal insurance

Pet insurance

Discounts on entertainment and travel

Job Description

The hiring establishment is a prominent fast-casual restaurant chain known for its signature fire-grilled chicken and commitment to delivering exceptional customer experiences. This company prides itself on creating a vibrant and inclusive work culture where employees are valued as the key ingredient to its success. Emphasizing career growth, internal promotions, and employee development, the organization fosters an environment where team members can thrive both professionally and personally. The restaurant operates under high standards of quality, service, and cleanliness, ensuring each guest receives a memorable dining experience. With flexible scheduling options and comprehensive benefits, this establishment attracts driven individuals passionate about hospitality and leadership.

The role of the Shift Leader is vital to maintaining smooth daily operations and upholding the company’s renowned reputation for quality and customer satisfaction. This position requires leading the restaurant team during shifts, managing operational tasks, and ensuring the staff meets performance standards. The Shift Leader oversees key duties such as managing opening and closing procedures, coordinating team tasks for food preparation and cleaning, handling inventory and deliveries, and maintaining compliance with health and safety regulations. Additionally, the Shift Leader is responsible for fostering a positive team environment, training and supporting staff on procedures and new products, and ensuring proper cash handling and operational audits are completed. This leadership role demands a keen eye for detail, excellent communication skills, and the ability to motivate a team to deliver outstanding service.

This full-time or part-time position offers competitive pay without overnight hours, providing a balanced work schedule. Employees enjoy several perks including free meals during shifts, discounts on food, and access to medical, dental, and vision insurance. The company offers a 401(k) plan with matching contributions and immediate vesting for eligible employees, paid vacation and sick time, and various additional benefits such as flexible spending accounts, legal insurance, pet insurance, and participation in employee assistance programs. Furthermore, team members can take advantage of exclusive discounts on entertainment and travel, making it an attractive career opportunity for those looking to grow within the food service industry. If you are passionate about leadership, enjoy working in a dynamic environment, and want to be part of a company that invests in its people, this Shift Leader position is an excellent fit to ignite your career and make a lasting impact.

Job Requirements

High school diploma or equivalent preferred
Certified on all EPL SPECS positions or possess one or more years of restaurant supervisory experience
Must pass EPL Food Safety Audit class after hire
Strong leadership and communication skills
Ability to work flexible hours including weekends
Ability to manage multiple tasks simultaneously
Willingness to uphold company standards and quality guidelines

Job Qualifications

High school diploma or equivalent preferred
Certification on all EPL SPECS positions required or must have one or more years of restaurant supervisory experience
Must pass EPL Food Safety Audit class after hire
Excellent leadership and communication skills
Ability to manage teams and prioritize tasks effectively
Experience in customer service and food service operations
Strong organizational and problem-solving abilities
Ability to train and support team members on procedures
Knowledge of inventory management and cash handling procedures

Job Duties

Manage restaurant opening and closing procedures including security protocols
Coordinate crew tasks for setup food prep and cleaning
Conduct inventory checks and update inventory system
Handle food deliveries ensuring accuracy in inventory records
Ensure customer service and speed of service metrics meet company goals and standards
Maintain restaurant cleanliness according to health code safety standards
Ensure adherence to safety practices and Quality Service Cleanliness standards
Prioritize team members' tasks during shift
Ensure break policies are followed and manage breaks
Adjust shift staffing based on sales volume for productivity
Monitor and adjust food production consulting with Area Leader
Train and support team members on new products and operational procedures
Manage restaurant operating duties such as assigning and opening cash registers handling phone calls verifying catering orders and overseeing company funds
Conduct safe and cash drawer audits prepare deposits and ensure compliance with operational procedures
Continuously strive to meet or exceed customer expectations and satisfaction
Greet and assist customers with their orders in a friendly and helpful manner