Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.88
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k)

Job Description

Sweetgreen is a nationally recognized restaurant brand committed to transforming the fast food industry by emphasizing healthy, real food made from fresh, whole ingredients. Since its founding in 2007, Sweetgreen has built a reputation for its innovative approach to dining by connecting customers directly to the sources of their food, fostering strong relationships with farmers and local communities. This dedication to quality, sustainability, and health has made Sweetgreen a leader in the fast-casual dining space. The company continues to grow rapidly and remains committed to developing its people through supportive leadership and career growth opportunities. Sweetgreen offers a dynamic and inclusive work environment where employees can contribute to a mission greater than just food – creating healthier communities and promoting wellness through nourishing meals. The company also values diversity, equity, and inclusion, ensuring all team members and applicants receive equal opportunity regardless of background or identity. Sweetgreen participates in the federal E-Verify program and complies with legal employment requirements, providing support for accommodations when needed. The Shift Leader role at Sweetgreen is an excellent opportunity for individuals interested in pursuing a leadership career within the restaurant and hospitality industries. This position is a pivotal step between being a team member and advancing to general management roles, with many top-performing Shift Leaders progressing to General Manager within two years. As a Shift Leader, you will serve as the backbone of daily restaurant operations, ensuring smooth service while embodying Sweetgreen's hospitality-forward values. You will lead your team with confidence, energy, and accountability, inspiring others to deliver excellent customer experiences and adhere to strict operational standards. Your role will involve tackling a range of challenges from coaching team members and maintaining food safety to handling high-volume service periods with calm and clear communication. This role combines leadership, operational expertise, and a customer service mindset to help build a positive team culture and deliver exceptional food and hospitality. Sweetgreen supports its Shift Leaders with competitive wages, tips (where applicable), comprehensive medical, dental, and vision coverage options for part-time and full-time employees, paid vacation, wellness and parental leave, and opportunities for retirement savings through a 401(k) plan. The company also offers a unique merchandise shop for team members to earn and purchase custom Sweetgreen gear. Working as a Shift Leader at Sweetgreen means joining a movement to revolutionize fast food while growing your own career in a brand with heart and purpose. You should be passionate about hospitality, food quality, operational excellence, and leadership development. The role requires at least one year of prior supervisory experience in fast-paced environments such as restaurants, retail, or hospitality. Shift Leaders are expected to manage multiple priorities, maintain calm under pressure, and communicate effectively in the workplace's primary language. This role requires a minimum commitment of 30 hours per week and candidates must be legally authorized to work in the United States and be at least 18 years old. Shifting into this position at Sweetgreen means investing in your future and becoming part of a team that values accountability, dependability, and a detail-oriented approach to every shift, all with the goal of building healthier, happier communities through real food and genuine hospitality.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments such as restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Strong commitment to hospitality food quality and operational excellence
  • Ability to motivate others and build a positive team culture
  • Excellent organizational skills and ability to stay level-headed and solutions-focused under pressure
  • Desire to grow into restaurant management and long-term leadership roles
  • Accountability dependability and attention to detail

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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