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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $22.13
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Parental leave
Free Meals
401(k)
Merchandise discounts

Job Description

Sweetgreen is a national restaurant brand committed to building healthier communities by connecting people to real, fresh food. Established in 2007, Sweetgreen has revolutionized the fast food industry by emphasizing fresh, flavorful meals that are deeply rooted in relationships with farmers and local communities. The company focuses on sustainable sourcing, nutritional transparency, and fostering a positive workplace culture. With locations across the United States, Sweetgreen is dedicated to growing both its business and its people, emphasizing personal development, career growth, and a mission that extends beyond just food. Sweetgreen values diversity, equality, and inclusion, providing equal opportunities to all employees regardless of gender, age, race, or other protected characteristics. The company also complies with federal employment laws and promotes a safe, supportive work environment.

The Shift Leader role at Sweetgreen is a pivotal position that embodies leadership, hospitality, and operational excellence. As a Shift Leader, you will be responsible for guiding the team during your shift, ensuring that every guest experiences exceptional service rooted in care and respect. You will manage the flow of operations, coordinate tasks, and support team members to maintain high standards of food quality, safety, and overall customer satisfaction. This role demands strong leadership qualities, including decisiveness, problem-solving abilities, and the capacity to stay composed under pressure. Shift Leaders at Sweetgreen are not just supervisors; they are mentors who motivate team members, cultivate a positive atmosphere, and contribute actively by working alongside the team on various stations when needed.

This position offers a clear pathway for growth – top-performing Shift Leaders have the opportunity to become General Managers within two years, highlighting the company’s commitment to nurturing internal talent. The employment type is part-time or full-time with competitive wages, and compensation may include tips depending on location and role. Additional benefits include medical, dental, and vision plans for eligible employees, paid vacation, wellness time, parental leave, free meals during shifts, 401(k) options, and access to exclusive team member merchandise. Sweetgreen emphasizes a hospitality-first mindset, operational leadership, and the personal development of its employees in this role. If you are passionate about food, people, and creating healthier communities while building your leadership career, the Shift Leader position at Sweetgreen is an excellent fit.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Care deeply about hospitality food quality and operational excellence
  • Enjoy motivating others and building a positive team culture
  • Stay organized level-headed and solutions-focused under pressure
  • Want to grow into restaurant management and long-term leadership roles
  • Take pride in being accountable dependable and detail-oriented

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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