Shift Leader

Marco's Pizza is a rapidly growing pizza restaurant chain renowned for its commitment to quality, freshness, and an exceptional customer experience. Established with the desire to revolutionize the pizza industry, Marco's Pizza combines fresh ingredients, innovative recipes, and a passionate team to create a distinctive pizza experience for customers across various locations. Known for its dedication to excellence and customer satisfaction, Marco's Pizza offers a fun and dynamic work environment where employees can grow, develop their skills, and thrive in a team-oriented atmosphere.

As a Shift Lead at Marco's Pizza, you will play a crucial role in leading the team through fast-paced shifts, ensuring seamless operations, and delivering outstanding service to every customer. This is a part-time role starting at an hourly wage of $16 to $18 per hour plus tip share, with pay dependent on experience, the ability to learn quickly, and performance. The Shift Lead position involves much more than just managing day-to-day activities; it requires inspiring and motivating team members, training and coaching staff for excellence, maintaining health and safety standards, and handling customer interactions with a positive, solution-focused attitude.

This role offers not only a competitive wage and tip share but also significant perks such as a 50% employee discount on pizza, flexible scheduling to accommodate work-life balance, and immediate access to earned wages through the innovative ZayZoon Earned Wage Access program. The fast-paced environment at Marco's Pizza is exhilarating and engaging, perfect for someone who thrives in leadership roles and enjoys being part of a vibrant team.

Working as a Shift Lead, you will oversee all operations during your shift, managing both front-of-house and kitchen staff to keep the workflow efficient and customer service top-notch. You will be responsible for inspiring your team to deliver exceptional service, ensuring the highest standards of food safety and cleanliness are upheld, and transforming customer challenges into opportunities to deliver remarkable experiences. Additionally, you will assist with large order preparations, deliveries, and off-site event sales, broadening your skills in logistics and customer service.

Marco's Pizza values positive attitudes, strong communication skills, and a passion for the product and the customer experience. If you have previous leadership experience in the food industry or a similar fast-paced environment, excellent problem-solving capabilities, and can work flexible hours including evenings, weekends, and holidays, this opportunity is a perfect match. The company fosters growth opportunities and career advancement for those who demonstrate dedication, enthusiasm, and leadership qualities. At Marco's Pizza, your role as Shift Lead is instrumental in maintaining the high standards customers expect while helping to grow a thriving team and advancing in your career within the company.