Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $23.03
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Parental leave
Free Meals
401(k)
Merchandise shop

Job Description

Sweetgreen is a renowned national restaurant brand committed to building healthier communities by connecting people to real, wholesome food. Since its inception in 2007, Sweetgreen has transformed the fast-food industry by reimagining it as fresh, flavorful, and rooted in strong relationships with farmers and local communities. The company continues to grow rapidly, maintaining its dedication to sustainability, transparency, and fostering a mission-driven culture. Working at Sweetgreen means more than just a job; it's being part of a movement to redefine what fast food can be, delivering quality meals that contribute to the well-being of both people and the planet.

The Shift Leader role at Sweetgreen is a pivotal leadership position crucial to the success of every restaurant location. As a Shift Leader, you will lead with confidence, energy, and accountability, ensuring that every shift runs smoothly while delivering outstanding hospitality experiences to every guest. You will guide and motivate the team, support daily operations, and embody Sweetgreen's mission of building healthier communities by connecting people to real food. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and remains composed under pressure.

Shift Leaders play a key operational role, responsible for managing the flow of service on the floor, coaching team members to elevate service, food quality, and operational standards, and maintaining food safety, cleanliness, and organization. This role is ideal for individuals who are passionate about hospitality, operational excellence, and team development. Sweetgreen offers a clear growth trajectory for top-performing Shift Leaders, with opportunities to progress to General Manager roles within two years.

The role is structured for individuals who have prior leadership or supervisory experience in similar fast-paced environments such as restaurants, retail, or hospitality, and who are motivated by a positive team culture and operational quality. Sweetgreen provides competitive wages, benefits including medical, dental, and vision options for both part-time and full-time employees, paid vacation, wellness time, parental leave, and additional perks such as employee meal benefits and access to custom company merchandise. The company's inclusive culture values diversity and equal opportunity, ensuring a welcoming environment for all team members. By joining Sweetgreen, you contribute directly to a purpose-driven company that values accountability, dependability, and growth in leadership.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Strong hospitality skills with a focus on guest experience
  • Ability to motivate others and build a positive team culture
  • High level of organization and problem-solving skills
  • Excellent communication skills and ability to work under pressure
  • Desire to grow into restaurant management and long-term leadership roles
  • Accountability dependability and attention to detail

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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