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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.47
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Work Schedule

Flexible
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Parental leave
free meal
401(k)

Job Description

Sweetgreen is a nationally recognized restaurant brand with a strong commitment to building healthier communities by connecting people to real, fresh food. Established in 2007, Sweetgreen has been at the forefront of revolutionizing fast food by focusing on fresh, flavorful meals that create meaningful relationships with local farmers and communities. This innovative approach has made Sweetgreen a leading name in the healthy fast-casual dining sector, providing a unique customer experience centered around wellness, sustainability, and community engagement. As Sweetgreen continues to grow its footprint, the company remains dedicated to developing its team members through comprehensive training and advancement opportunities across its restaurants and support center. The brand prides itself on cultivating an inclusive, welcoming work environment that encourages personal and professional growth while fostering a genuine connection to the company’s mission and values.

The Shift Leader role at Sweetgreen is an essential leadership position responsible for guiding the team, supporting daily restaurant operations, and delivering the mission of building healthier communities through real food. As a Shift Leader, you will serve as a role model, leading with confidence, energy, and accountability to ensure the high standards of hospitality and operational excellence are consistently met. This leadership opportunity involves direct interaction with team members and guests, providing coaching and support to enhance service quality, food standards, and overall restaurant performance. Shift Leaders play a pivotal role in managing the flow and pace of service, solving problems efficiently, and maintaining a positive environment even during high-pressure, high-volume periods.

This position offers a dynamic work atmosphere where every shift is an opportunity to contribute meaningfully to the customer experience and the broader mission of Sweetgreen. Shift Leaders are integral to fostering a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard. They also maintain food safety, cleanliness, accuracy, and organizational standards throughout their shift, setting the bar for excellence within the restaurant.

Sweetgreen values the growth and development of its team members. Top performing Shift Leaders often follow a clear career path to become General Managers within two years, making this role a critical stepping stone for individuals interested in building a long-term career in restaurant management and leadership. The company offers competitive wages, tips subject to location and role, medical, dental, and vision benefits for part-time and full-time team members, paid vacation, wellness time, parental leave, and a 401(k) plan, depending on eligibility. Additionally, employees receive a free meal every shift and access to the Team Member Merch Shop, where they can earn and buy custom Sweetgreen gear.

Joining Sweetgreen as a Shift Leader means becoming part of a forward-thinking organization committed to sustainability, community health, and exceptional hospitality. With opportunities for growth, comprehensive benefits, and a vibrant workplace culture, this role is ideal for motivated individuals seeking to lead teams in fast-paced environments, while making a positive impact on customers and communities alike.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Care deeply about hospitality food quality and operational excellence
  • Enjoy motivating others and building a positive team culture
  • Stay organized level-headed and solutions-focused under pressure
  • Desire to grow into restaurant management and long-term leadership roles
  • Pride in being accountable dependable and detail-oriented

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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