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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $23.03
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Shift leader and manager opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Parental leave
Free Meal Every Shift
401(k)
Team member merch shop

Job Description

Sweetgreen is a nationally recognized restaurant brand dedicated to promoting healthier eating habits and building vibrant communities by connecting people to real and wholesome food. Since its inception in 2007, Sweetgreen has revolutionized the fast-food industry by prioritizing fresh, flavorful ingredients and fostering strong relationships with local farmers and communities. With a mission centered on creating sustainable food systems and exceptional dining experiences, Sweetgreen continues to expand its footprint while nurturing the growth and development of its employees across all locations.

The role of Shift Leader at Sweetgreen is a pivotal leadership position that directly influences the daily success of restaurant operations. As a Shift Leader, you will be responsible for guiding your team with confidence, energy, and accountability to ensure every guest receives first-class hospitality and an outstanding restaurant experience. This role demands a hospitality-first mindset where fostering a welcoming, supportive environment is key to both guest satisfaction and team morale. Shift Leaders are expected to manage service pace, prioritize tasks effectively, and ensure smooth execution across all floor operations during each shift.

Beyond operational management, Shift Leaders serve not only as supervisors but also as active team members who jump in to support any station when needed. They model strong performance and foster camaraderie among the team by coaching and supporting members to elevate service quality, food standards, and overall operational excellence. Upholding strict food safety, cleanliness, accuracy, and organizational standards is also a critical component of the role. Clear communication skills and the ability to solve problems quickly and calmly during high-volume or stressful periods are essential.

Sweetgreen offers a clear advancement pathway for top performers in this role, with successful Shift Leaders often progressing to General Manager positions within two years. This opportunity is ideal for individuals passionate about hospitality, food quality, and leadership, who seek to build their careers in restaurant management while contributing to a mission-driven company. As a part-time or full-time team member, you will also gain access to valuable benefits including competitive wages, medical and dental coverage, paid time off, free meals during shifts, and participation in retirement plans. Sweetgreen fosters an inclusive work environment, offering equal opportunities to all employees and applicants regardless of background.

By joining Sweetgreen as a Shift Leader, you are not only advancing your personal career but also actively participating in a movement to transform the future of fast food into one that is healthier, more sustainable, and deeply connected to community values. This role is both an exciting challenge and a rewarding experience, perfect for motivated individuals who thrive on teamwork, dynamic fast-paced work environments, and achieving operational excellence in a company that values purpose and growth.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments such as restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants, retail, or hospitality
  • Strong hospitality focus and dedication to food quality and operational excellence
  • Ability to motivate others and foster a positive team culture
  • Organized, level-headed, and solutions-focused under pressure
  • Passion for growing into restaurant management and long-term leadership roles
  • Accountability, dependability, and attention to detail

Job Duties

  • Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
  • Keep service running smoothly by managing pace, priorities, and execution across the floor
  • Jump in on any station as needed, modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service, food quality, and operational standards
  • Uphold food safety, accuracy, cleanliness, and organization throughout every shift
  • Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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