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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $21.56
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time

Job Description

Sweetgreen is a prominent national restaurant brand committed to building healthier communities by connecting people to real, fresh food. Since 2007, Sweetgreen has revolutionized the fast food industry by focusing on fresh, flavorful meals deeply rooted in sustainable relationships with farmers and local communities. The company embodies a mission dedicated to wellness, environmental responsibility, and nourishing customer experiences. As Sweetgreen continues to expand, it invests in developing its people, creating growth opportunities and fostering leadership within its restaurants and support centers. Joining Sweetgreen means becoming part of a meaningful movement where food, people, and purpose seamlessly come together. Sweetgreen fosters an inclusive and equal opportunity environment where all employees and applicants are treated fairly regardless of gender, race, religion, disability, or veteran status, among other protected factors under federal, state, and local laws. The brand also participates in the federal E-Verify program to confirm employment eligibility.

The Shift Leader role at Sweetgreen is a vital position that drives restaurant operations and team success while delivering outstanding customer service. As a Shift Leader, you will lead your team with confidence, energy, and accountability to ensure the daily running of the restaurant is efficient and guest-focused. This position requires you to manage shifts with a hospitality-first mindset, ensuring every guest feels welcomed and valued. Shift Leaders are responsible for coaching team members, maintaining food quality, enforcing food safety standards, and supporting smooth service execution. The role also involves direct involvement in daily tasks and operations, such as working alongside team members during busy periods, solving problems quickly, and communicating effectively during high-volume moments. Shift Leaders at Sweetgreen are highly encouraged to grow within the company, with top performers often advancing to General Manager roles within two years. This role is perfect for those who enjoy motivating others, building a positive culture, and aspire to long-term leadership in restaurant management. The position offers competitive wages and benefits such as medical, dental, and vision options, paid vacation, and more, depending on eligibility. This is a part-time or full-time opportunity requiring a minimum of 30 working hours per week. Overall, the Shift Leader position at Sweetgreen is an exciting career step for individuals passionate about hospitality, food quality, operational excellence, and community engagement.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Strong passion for hospitality food quality and operational excellence
  • Ability to motivate others and build positive team culture
  • Ability to stay organized level-headed and solutions-focused under pressure
  • Desire to grow into restaurant management and long-term leadership roles
  • Accountability dependability and detail-oriented mindset

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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