Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $23.03
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Parental leave
free meal
401(k)
Team member merch shop

Job Description

Sweetgreen is a nationally recognized restaurant brand committed to creating healthier communities by connecting people to real, fresh food. Since its founding in 2007, Sweetgreen has revolutionized fast food by making it flavorful, fresh, and rooted in strong relationships with farmers and local communities. With a focus on sustainability, quality ingredients, and excellent customer service, Sweetgreen continues to expand while fostering a culture of growth and opportunity for its team members. The company is dedicated to diversity, equity, and inclusion, providing equal opportunity employment regardless of gender, age, race, or other protected characteristics. Sweetgreen also supports its employees' growth by offering development pathways and competitive benefits that promote well-being and professional advancement.

The Shift Leader role at Sweetgreen is a crucial leadership position within the restaurant that directly contributes to maintaining daily operations while embodying the company's commitment to hospitality and food quality. A Shift Leader guides the team during their shifts, ensuring that every guest feels welcomed, cared for, and heard through a hospitality-first mindset. They manage pacing and priorities on the floor to keep the service running smoothly and step in to assist any station as needed, demonstrating strong performance and teamwork. The role also involves coaching and supporting team members to elevate service standards, food quality, and operational excellence, while upholding food safety, cleanliness, and organization throughout every shift. Communication skills are essential, as the Shift Leader must solve problems quickly and stay calm under pressure during busy periods. The position offers an excellent opportunity to grow into restaurant management roles, including a clear path to becoming a General Manager within two years for top performers. Sweetgreen values candidates with leadership or supervisory experience in fast-paced hospitality or retail environments who care deeply about delivering outstanding customer experiences, fostering positive team culture, and are motivated to develop their career within the company. This role offers competitive wages, tips (depending on location and role), comprehensive medical, dental, and vision benefits for eligible employees, paid time off, wellness and parental leave, and other perks like free meals on shifts and access to a team merch shop. The ideal candidate is organized, dependable, detail-oriented, solutions-focused, and ready to take accountability while supporting others' success around them. By joining Sweetgreen as a Shift Leader, you become part of a movement committed to changing the future of fast food for the better, emphasizing real food, community, and shared purpose.

Job Requirements

  • Meet all physical requirements for all roles within the shift leader career path including the kitchen lead and team member roles
  • 1+ year of experience in a shift leader or supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Care deeply about hospitality food quality and operational excellence
  • Enjoy motivating others and building a positive team culture
  • Stay organized level-headed and solutions-focused under pressure
  • Want to grow into restaurant management and long-term leadership roles
  • Take pride in being accountable dependable and detail-oriented

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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