SHIFT LEADER

Richardson, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

401k

Job Description

Snappy Salads is a vibrant and energetic fast-casual restaurant known for serving fresh, healthy salads and a variety of wholesome menu offerings. Established with a passion for great food and exceptional customer service, Snappy Salads has cultivated a fun-loving, quirky, and hardworking culture. Their team collectively strives to create an environment where both guests and employees feel cared for and valued. As a company, they emphasize teamwork, inclusivity, respect, passion, and fun as their core values, making it a dynamic place to work and grow. The workplace is fast-paced, yet welcoming, encouraging team members to connect genuinely and develop together within a supportive setting. This company has become a favorite destination for customers seeking fresh, nutritious meals in a vibrant atmosphere, while also providing a fantastic work environment for their staff.

The Shift Leader position at Snappy Salads is an essential role within the Operations department. This full-time, non-exempt position offers an opportunity to be part of a passionate team dedicated to delivering outstanding hospitality experiences. The Shift Leader will serve as a crucial leader when the General Manager and Assistant General Manager are not present, overseeing the daily operations of the restaurant. Responsibilities include monitoring the training and development of new and existing team members, ensuring adherence to company policies, cash handling and safety procedures, and maintaining high standards of food quality and sanitation. The role demands strong leadership skills to delegate tasks effectively, foster teamwork, and sustain the positive, collaborative culture that defines Snappy Salads. Additionally, the Shift Leader plays a hands-on role by assisting with food preparation and managing guest interactions, ensuring customers feel welcomed, appreciated, and satisfied. This position is well-suited for someone energetic who thrives in fast-paced environments and enjoys motivating their team to achieve collective success. Eligible full-time employees have access to health and 401k benefits, reflecting the company’s commitment to employee wellbeing and long-term growth. Overall, the Shift Leader is a vital ambassador of Snappy Salads’ brand values and operational excellence, contributing directly to the restaurant’s performance and customer satisfaction.

Job Requirements

Must be at least 18 years of age
must have reliable transportation
must be able to work nights, weekends and holidays
must be able to lift 10 lbs
must be able to stand for long periods of time during scheduled shifts
excellent guest service skills required
ability to work in a fast-paced environment
team oriented, adaptable, dependable, and strong work ethic
ability to communicate effectively with guests and team members
must be punctual and reliable

Job Qualifications

Excellent guest service skills
strong communication skills
ability to motivate and lead a team
knowledge of food safety and sanitation procedures
experience in a fast-paced food service environment
familiarity with cash handling procedures
ability to work effectively under pressure
basic understanding of kitchen equipment
commitment to uphold company values
prior supervisory or leadership experience preferred

Job Duties

Effectively lead the restaurant while the General Manager and Assistant General Manager is not present
responsible for monitoring the training and development of existing and new team members while on shift, to include the Snappy Salads operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift
lead each shift by delegating duties and assigned tasks and follow up with team members
greet guests to make them feel comfortable and welcome
assist in preparation food items including prepping menu items using equipment like knives, juicer, grill, oven, food processor and blenders
check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
follow sanitation and safety procedures including knife handling and kitchen equipment
maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas
ensures that team members take guests’ orders and handle accurate cash and credit transactions
demonstrate knowledge of the brand and menu items
effectively handle guest concerns and complaints and escalate them to the appropriate person in Management
direct the team to prepare the restaurant for each shift
act with integrity, honesty and knowledge that promotes the culture of Snappy Salads
maintain regular and consistent attendance and punctuality
contribute to a positive team environment