Shift Leader

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $13.50 - $16.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Free Naf Naf food

Naf Naf gear

flexible schedules

opportunities for professional development

Opportunities for advancement

Job Description

Naf Naf Grill, founded in 2009, has established itself as the premium destination for fresh, authentic Middle Eastern cuisine in the fast casual dining sector. With over 35 locations spanning Delaware, Illinois, Minnesota, New Jersey, Ohio, Pennsylvania, and Wisconsin, Naf Naf continues to expand its footprint with new restaurants under development. Recognized for its commitment to quality and innovation, Naf Naf has received multiple prestigious industry awards, including being named a Top 100 Movers and Shakers by Fast Casual for three consecutive years, a Top Workplace by the Chicago Tribune in 2019, a Top 40 Hottest Start-Ups by QSR Magazine... Show More

Job Requirements

High school diploma or equivalent education
Must be at least 18 years of age due to compliance with State and Federal laws
At least 6 months of prior experience working in a fast-paced fast casual restaurant
Experience managing shifts (highly preferred)
Must meet the minimum criteria in a background check
Must be available and willing to work varying shifts including weekends and holidays
Able to provide or obtain any state-required food service certifications
Able to provide the appropriate documentation to prove U.S. work eligibility
Has reliable transportation to and from the work location
Able to perform all essential functions of the position
Able to read and speak English
Able to lift and carry up to 50 pounds
Required to stand, walk, and exert fast-paced movement for the duration of your scheduled shift
Able to adapt to changing customer volume levels with a sense of urgency
Able to perform math calculations, reading, listening and speaking skills in English at the intermediate level
Able to read and follow recipes and sanitation guides
Able to use cooking and/or baking measurement tools according to the listed recipe
Able to oversee a fast-paced, customer-focused store through the coordination of schedules, problem solving, training, maintaining cleanliness and providing excellent customer service

Job Qualifications

Motivate others and foster teamwork through words and actions
Exhibit a desire to teach, learn, live, and lead
Believe that challenging situations are an opportunity for learning and personal development
Have a detail-focused, results-driven attitude combined with the ability to effectively work and communicate with the Naf team (from all hourly staff to the CEO)

Job Duties

Trains, develops, and coaches team members during assigned shift
Prepares food according to the orders for dine in, take out, or catering
Holds restaurant team accountable on their shift for consistently delivering excellent customer service and food quality in adherence with procedures and food safety requirements
Communicates directly with customers and responds to customer needs
Maintains a clean and safe working environment by following cleaning and organization procedures
Follow checklists, recipes, and all Naf Naf standards
Achieves operational objectives in service, cleanliness, safety and security, food quality, procedural compliance, and training
Assigns tasks to team members during shift
Follows all cash handling procedures and ensure proper counts
Completes all administrative and office tasks for their shift
Understands and follow all policies and applicable labor laws
Other tasks as assigned as well as, but not limited to, following all Company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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