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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.66
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Parental leave
free meal
401(k)
Merchandise shop

Job Description

Sweetgreen is a renowned national restaurant brand committed to building healthier communities by connecting people to real food. Since its inception in 2007, Sweetgreen has revolutionized fast food by focusing on fresh, flavorful food made with ingredients sourced directly from farmers and local communities. The company emphasizes sustainability, quality, and a customer-centric approach that prioritizes hospitality and meaningful community relationships. Sweetgreen continues to expand its reach across the United States, maintaining a strong commitment to developing its team members through opportunities for growth, leadership, and career advancement. Their inclusive culture supports diversity and equal opportunity, ensuring a welcoming work environment for all employees. Sweetgreen’s mission extends beyond delivering quality food; the brand seeks to create spaces where food, people, and purpose come together to foster a healthier future.

The role of Shift Leader at Sweetgreen is an exciting opportunity for individuals eager to take on a leadership position within a vibrant and fast-paced restaurant environment. As a Shift Leader, you will play a critical role in guiding the team, supporting daily restaurant operations, and bringing Sweetgreen’s mission to life. This leadership position requires confidence, energy, and accountability to successfully manage shifts, ensure excellent customer service, and maintain smooth operations throughout each shift. Shift Leaders at Sweetgreen lead by example, motivating and coaching team members towards excellence in food quality, service, and operational standards.

This role is ideally suited for candidates with prior leadership or supervisory experience in restaurants, retail, or hospitality who are passionate about hospitality and operational excellence. Shift Leaders are expected to maintain a hospitality-first mindset, effectively managing service flow, staff coordination, and problem-solving during busy periods. The role offers a clear path for career development, with top performers often advancing to General Manager roles within two years. Sweetgreen supports employees with competitive wages, comprehensive medical, dental, and vision benefits for part-time and full-time team members, paid vacation, wellness time, parental leave, and more. Additionally, Shift Leaders receive a free meal every shift and have access to a team member merchandise shop. This position is a valuable stepping stone for those interested in restaurant management and leadership long-term. Sweetgreen’s inclusive work environment emphasizes accountability, dependability, and a team-oriented culture, making it a great workplace for individuals looking to grow their skills and impact within the food industry.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Passion for hospitality food quality and operational excellence
  • Ability to motivate others and build a positive team culture
  • Strong organizational skills and solutions-focused mindset under pressure
  • Interest in growing into restaurant management and long-term leadership roles
  • Accountability dependability and attention to detail

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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