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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.75 - $15.75
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Retirement Plan
employee recognition programs
Job Description
DHC is a dynamic and customer-focused restaurant known for delivering a high-quality dining experience with an emphasis on efficiency, teamwork, and guest satisfaction. As a leading establishment in the casual dining sector, DHC prides itself on fostering a collaborative work environment where employees are supported and encouraged to develop professionally. With a commitment to exceptional service and food safety, the restaurant continues to grow its presence by maintaining high operational standards and a welcoming atmosphere for all guests.
The role of Shift Leader at DHC is a pivotal position that ensures smooth daily operations and maintains the high standard... Show More
The role of Shift Leader at DHC is a pivotal position that ensures smooth daily operations and maintains the high standard... Show More
Job Requirements
- Be at least 18 years old
- Have a high school diploma or GED preferred
- Be certified in all stations following the DHC Training Program
- Ability to work flexible hours including nights weekends holidays opening and closing shifts
- Ability to stand for long periods
- Ability to bend stoop and lift 50 to 75 pounds
- Ability to work in close quarters and around heat
- Have a positive attitude while conducting duties
- Commitment to guest satisfaction
- Have effective communication skills
- Have excellent organization planning time management delegation and problem-solving skills
- Must have reliable transportation driver’s license and proof of insurance
- Must have telephone or other reliable method of communication
Job Qualifications
- Current student or high school diploma/GED preferred
- Certified in all stations following the DHC Training Program
- Effective communicator with co-workers and management
- Excellent organization planning time management delegation and problem-solving skills
- Positive attitude and commitment to guest satisfaction
- Ability to stand for long periods and work in a fast-paced environment
- Ability to bend stoop and lift 50 to 75 pounds comfortably
- Must have reliable transportation driver’s license and proof of insurance
- Must have reliable communication methods with management and teammates
Job Duties
- Follow the steps outlined in the DHC Training Program to learn and train new skills duties and responsibilities
- Abide and enforce rules and direction given by the Restaurant Management Team
- Communicate to immediate Supervisor when additional training guidance is needed
- Perform required operations walks and quality checks
- Organize shift schedules and monitor attendance and time off
- Assign duties to team members based on role and skill level
- Greet guests record orders and serve food and beverages
- Ensure team members prepare menu items following cooking instructions safety and sanitary requirements
- Use kitchen equipment such as ice cream dispensers fryers and warmers
- Ensure restaurant cleanliness by delegating cleaning and sanitizing duties
- Handle guests' concerns and complaints professionally
- Maintain neat and tidy appearance adhering to uniform policy
- Provide supervision and feedback to maintain productivity and team morale
- Communicate team member performance to management and address issues
- Train new and current team members
- Balance cash drawers and prepare deposits
- Plan organize and implement daily operational routines
- Complete required administrative duties and paperwork
- Supervise and perform opening and closing activities
- Establish an environment of trust for open communication
- Role model positive examples in business and personnel practices
- Follow company guidelines for food and cash controls and cost control guidelines
- Communicate effectively with team members and management to resolve interpersonal issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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