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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $17.00
Work Schedule
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible schedule
Job Description
The hiring establishment is a dynamic and customer-focused restaurant known for delivering outstanding dining experiences and maintaining high standards across operations. This restaurant is part of a vibrant hospitality industry that thrives on teamwork, customer satisfaction, and efficient management to ensure seamless service delivery. The establishment prides itself on creating a welcoming environment for both guests and team members, ensuring safety, cleanliness, and exceptional service at all times. The restaurant operates with clear business objectives and is committed to upholding its brand reputation by delivering quality food and excellent customer interactions. It is also invested in providing continuous training and... Show More
Job Requirements
- Must be at least 18 years old and fluent in English
- flexibility to work nights, weekends, holidays, opening and closing shifts
- ability to bend and stoop and lift 50 - 75 lbs comfortably
- ability to work in close quarters and around heat
- must have reliable transportation to work, a driver’s license and proof of insurance
- must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
Job Qualifications
- Current student or high school diploma/GED preferred
- certified in all stations following the DHC Training Program
- effective communicator with co-workers and the Restaurant Management Team
- excellent organization, planning, time management, delegation, and problem-solving skills
- positive attitude while conducting all duties
- commitment to Guest satisfaction
- performance-oriented and performance driven
- ability to stand for long periods of time and work in a fast-paced environment
Job Duties
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- abide and enforce the rules and direction given by the Restaurant Management Team and refrains from insubordination
- communicate to their immediate Supervisor when additional training guidance and practice is needed
- effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- organize shift schedules for Team Members and monitor attendance, tardiness, and time off
- assign duties to specific Team Members based on role and skill level
- greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude
- ensure Team Members work together to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
- use specific kitchen machinery and equipment such as ice cream dispensers, fryers, warmers, etc.
- ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
- maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
- provide direction, supervision, and feedback to maintain high levels of productivity and Team morale
- communicate Team Member work performance to the Restaurant Management Team and appropriately address performance issues
- train new and current Team Members
- balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
- complete all required administrative duties and daily paperwork including required checklists
- supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
- establish an environment of trust to ensure honest, open, and direct communication
- role model and set a positive example for the entire Team in all aspects of business and personnel practices
- follow all company guidelines for food and cash controls
- follow all cost control guidelines to maintain and minimize Restaurant costs
- communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Job Criteria
Experience
No experience required
Job Location
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